Posted 4 days ago
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**Manager, Fraud (Debit Card) Operations** Lead operational transition to in-house debit card fraud detection. Design and develop fraud detection review capabilities. Requires strong analytical skills, adaptability, and experience in fraud detection. Bachelor's degree and relevant experience needed. FINRA Series 7, 63 required; 9/10 or 24 to be obtained within 6 months.
- Compensation
- Not specified
- City
- Not specified
- Country
- United States
Currency: Not specified
Full Job Description
Job Description:
Manager, Fraud (Debit Card) Operations
The Role
Global Fraud Detection Operations (GFDO) is responsible for identifying and responding to emerging fraud risks across Fidelitys businesses. As the Manager, Fraud (Debit Card) Operations you will support the design and development of operational frameworks that enable GFDO to scale new and existing fraud detection review capabilities.
A significant focus of this role is assisting GFDO in preparing for the transition to in-house debit card fraud detection. You will participate in planning calls, operational design discussions, and cross-functional workstreams to document requirements and workflow considerations.
This role requires strong analytical capability, attention to detail, and the ability to manage multiple priorities in a fastmoving environment. You will be expected to synthesize information, document outcomes, and support operational readiness efforts as new capabilities are developed. The ideal candidate is curious, adaptable, organized, and comfortable working in spaces with evolving requirements and diverse stakeholders.
The Expertise and Skills You Bring
- Bachelors degree in business, analytics, finance, or related field.
- Experience in fraud detection operations or related fraud-monitoring roles.
- Strong analytical and documentation skills.
- Ability to communicate complex concepts clearly.
- Strong organizational skills and adaptability.
- Collaboration skills across diverse teams.
- FINRA 7, 63 required
- Supervisory 9/10 or 24 to be obtained within 6 mos
- Openness to future people-leadership responsibilities
Note: Fidelity is not providing immigration sponsorship for this position
Certifications:
Series 07 - FINRA, Series 09 - FINRA, Series 10 - FINRA, Series 63 - FINRACategory:
RiskPlease be advised that Fidelitys business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
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Benefits that balance life and work
From our fully paid parent leave to our on-site health and wellness centers, our benefits support the belief that more balance you have, the better you can achieve your goals.
Company overview
Company overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experience.
Reasonable accommodations
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.
Equal opportunity employer
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop, and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Applicant screening
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
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