Posted 5 days ago
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**Director, Resiliency Operations:** Lead and optimize resiliency within TRR. Oversee testing execution, collaborate with cross-functional teams to mitigate risks, and drive continuous improvement. Required skills include 10-15 years of technology experience, cloud services familiarity, and executive communication. Bachelor's/Master's degree in relevant field preferred.
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Full Job Description
Job Description:
The Role
We are looking for a dynamic leader to help drive and optimize our resiliency capabilities within the Technology Resiliency & Recovery (TRR) function. As the Director of Resiliency Operations, you will be responsible for leading the facilitation of BU-level resiliency, results gathering, analysis, and reporting of results to applicable management teams. This role will engage key business operations and/or technology stakeholders to discuss current and emerging risk exposures, articulate the need and options to remediate gaps, and drive the overall TRR Program forward through a continuous improvement cycle to meet Fidelity business goals, objectives, and applicable compliance and audit mandates.
Key responsibilities include:
- Leading day-to-day management of TRR testing execution and results, plan creation and maintenance
- Partner with FSC and BUs on DR failures (testing or incident) to derive actionable plans for mitigation
- Partnering with business units, Product Owners, and Business Continuity teams to align Critical Business Services (CBS) to applications and processes
- Partner with product teams to resolve IT dependency mapping, documenting inconsistencies and associated risks
- Have foundational technology experience (e.g., systems, cloud technologies, networking, security, storage)
- Exhibits executive presence. Communicates clearly, concisely and impactfully to influence others; tailoring messaging to the audience.
- Solve complicated problems, demonstrate confidence with unanticipated situations, and the ability to help find innovative ways to mitigate risk using advanced analytical and critical thinking skills.
- Participating in incident response and recovery activities, including oncall and offhours support
The Expertise and Skills You Bring
- 10-15 years demonstrated ability & familiarity with a range of technology platforms & environments such as cloud services, open/distributed systems, and mainframe.
- Experience collaborating across business units and products including third parties to analyze and test response capabilities.
- You understand the interaction across the technology stack from an application, middleware, database, server, router, network, and storage devices.
- Familiarity with data replication technologies and methods as well as cloud and hybrid cloud configurations and solutions.
- Experience in Disaster Recovery, Business Continuity or Risk related programs
- Functional knowledge and experience with emergency response and crisis management (preferred).
- Mentors Junior members of the team and experience building knowledge management.
- Bachelors or Masters Degree in Computer Information Systems, Engineering, Data Analytics or Risk Management Discipline.
The Team
The Technology Resiliency and Recovery team is part of the Corporate Risk organization. The team provides strategic oversight, development, and execution of Fidelitys technology resiliency program, ensuring critical business operations can continue through technology disruptions by identifying, managing, and mitigating technology risk.
Certifications:
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RiskPlease be advised that Fidelitys business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
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Benefits that balance life and work
From our fully paid parent leave to our on-site health and wellness centers, our benefits support the belief that more balance you have, the better you can achieve your goals.
Company overview
Company overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experience.
Reasonable accommodations
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.
Equal opportunity employer
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop, and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Applicant screening
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
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