Posted 8 days ago
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**Business Analyst/Product Manager** Lead cross-functional teams, translating customer needs into actionable digital solutions. Key responsibilities include identifying customer needs, creating user stories, and ensuring solutions meet defined requirements. Leverage strong storytelling skills, data-driven approach, and adaptability to manage shifting priorities. Requires 5 years of business analysis experience, familiarity with agile methodologies, and a passion for technology. Prior experience in account maintenance, money movement, and working with advisors is desirable. Join Fidelity's Center for Family Engagement, driving digital innovations for advisors and clients.
- Compensation
- $89,000 – $180,000 USD
- City
- Not specified
- Country
- Not specified
Currency: $ (USD)
Full Job Description
Job Description:
Business Analyst/Product Manager
Note: Fidelity will not provide immigration sponsorship for this position.
The Role
The Fidelity Center for Family Engagement (FCFE) Business Analysts/Product Managers are pivotal in translating customer and business needs into actionable digital solutions, partnering with stakeholders and teams to ensure products deliver maximum value. As an FCFE Business Analyst, you will:
- Identify and document the needs of customers, stakeholders, and project goals.
- Create detailed user stories that outline specific functionalities from the end-users perspective.
- Create cross-functional workflows that map the experience and supporting processes.
- Lead engagement with Legal, Risk, and Compliance.
- Ensure that the solutions meet the defined requirements.
- Develop and implement strategies for introducing new products or features.
- Gauge the effectiveness of solutions and identify areas for improvement.
- Employ strong story telling skills.
- Maintain timely communications with leaders, stakeholders, and partners.
- Provide a deep understanding of how the digital product works.
The Expertise and Skills You Bring
- Bachelor's degree required.
- 5 years of business analysis experience delivering high value, digital solutions.
- Client-obsessed with a passion to solve challenges through a data driven approach.
- Experience working in an agile team required.
- An affinity for technology and stay up to date on industry innovations.
- Ability to break down complex problems into manageable components, synthesizing data-driven insights into clear takeaways to drive informed decision-making.
- Comfortable with ambiguity and change, and able to quickly adapt and adjust approach to accommodate shifting priorities or new information.
- Experience in the areas of account maintenance, account opening, and/or money movement, including the processes, regulations, digital platforms, and market trends desirable.
- Prior experience as a phone or back-office associate in our regional center is desired.
The Team
FCFEs mission is to inspire, educate, and empower families and advisors to spark and sustain conversations about the emotional, relational, and generational aspects of wealth. You will be aligned with FCFEs Digital Product team- we are responsible for building new digital experiences for Advisors and Clients. Were looking for forward thinkers willing to explore AI and other solutions to solve interesting problems. You can check out the very beginning of our digital work at fcfe.fidelity.com.
Fidelitys Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidates relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelitys business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Certifications:
Category:
Product ManagementApply
All fields are required. Candidates should limit the number of roles they apply to at any given time.
Benefits that balance life and work
From our fully paid parent leave to our on-site health and wellness centers, our benefits support the belief that more balance you have, the better you can achieve your goals.
Company overview
Company overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experience.
Reasonable accommodations
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.
Equal opportunity employer
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop, and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Applicant screening
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.
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