Posted 9 days ago
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**Student Service Desk Analyst with German (f/m/d)**: Deutsche Börse Group seeks a motivated student to join their multilingual team. Key responsibilities involve handling service desk tasks, managing incoming tickets, and troubleshooting using established processes. Proficiency in German is essential. Candidates with beginner-level prior experience in customer support, basic IT knowledge, and understanding of service management processes are encouraged to apply. Familiarity with ticketing systems is a plus. Strong communication skills and cultural sensitivity are required for this bilingual role. Collaborate with a diverse, international team in a modern, hybrid work environment. Candidates enrolled in relevant studies are preferred.
- Compensation
- Not specified
- City
- Not specified
- Country
- Germany
Currency: Not specified
Full Job Description
Why Deutsche Brse Group?
We are committed to providing a work environment where everyone feels welcome and can reach their full potential. Our standards go far beyond simply matching candidates with the right position.
Mobility
We enable you to move freely with our job tickets, job (e-)bikes and free parking opportunities.
Work environment
Collaboration, communication, or deep focus in our modern office buildings you will find the perfect work environment. Free drinks and food and meal allowances included.
Health and wellbeing
We care for your health and wellbeing and besides various health promotion measures we offer you a group accident insurance and additional insurance offers at discounted rates.
Financial stability
We provide financial stability by offering attractive salaries, company pension schemes, participation in our Group Share Plan, as well as bonuses, subsidies and discounts.
Hybrid work
Collaborate and exchange on-site or work remotely several days a week in line with business needs and local regulations. Our hybrid working model combines the best of both worlds.
Flexible working hours
We want your job to fit your life situation and offer flexible working time models, childcare allowance, or the possibility to study alongside your job.
Internationality
Our market infrastructures are globally connected. Working with us means collaborating with like-minded colleagues across over 60 locations from more than 100 nations.
Development
We promote individual development by offering internal development programmes, mentoring, further education and training budgets.
