Your area of work: 
The area is managing global client relationships across Clearstream through our network of international offices and providing day-to-day client service for the Clearstream client base. As Client Service Officer within an international cross location team, you will be supporting international clients with enquiries or issues related to various Clearstream processes like Settlement, Corporate Actions, Income and Cash Management. Client Services is the central contact for our clients and thevoice towards clients. 

Your responsibilities:

   You take responsibility for day-to-day contact (via phone and email) for our clients for all questions in relation to securities settlement, asset servicing and cash management 
   This includes the clarification of topics by using your own knowledge, supported by team members and/or operations 
   You act as one of the main points of contact for our clients for the work with Clearstream Banking

Your profile:

   University degree in finance, economics, IT, or equivalent training with professional experience
   You have a prior work experience in financial markets and financial products(< 2 years)
   Fluent English and French/Italian are mandatory 
   You own a strong interest in taking on high responsibility and results orientation
   You are not afraid of continuous changes, seeking personal and professional challenges
   You own high problem-solving skills with developed analytical skills and sound understanding of process flows 
   You have the ability to address both known and unknown situations thanks to good conceptual thinking, organizational and communication skills and strong learning / development potential
    Service orientation with excellent telephone representation, high communication - and soft skillsand a strong ability to work in a team 
   General office productivity tools proficiency expected (Excel, Powerpoint, Word). IT proficiency would be a plus.

Fixed term contract until 31 October 2027.