• Support the day-to-day execution of CSG programs and internal initiatives
• Develop and maintain project plans, timelines, status updates, and follow-up actions
• Coordinate meetings, communications, deliverables, and logistics across multiple stakeholders and workstreams
• Track action items, dependencies, and deadlines to help ensure timely execution
• Prepare presentations, reports, briefing materials, and other communications for leadership and internal teams
• Support client- and account-related activities, including coordination of internal priorities, events, and follow-up items
• Collaborate with Deloitte US and Deloitte China colleagues to help drive alignment and effective execution
• Maintain organized documentation and handle sensitive business or personnel information with discretion
• Identify execution risks or bottlenecks and escalate issues as appropriate

• High degree of fluency in English and Mandarin Chinese
• Strong written and verbal communication skills
• Strong organizational and project coordination skills
• Consultative mindset, ability to navigate ambiguous circumstances and complex structures
• Ability to work independently and collaboratively as part of a team
• Attention to detail and commitment to high-quality work product
• Ability to manage multiple priorities in a dynamic environment
• Strong interpersonal skills and professional presence
• Ability to build and sustain effective working relationships
• Sound judgment and ability to provide clear, practical guidance
• Ability to work across multiple time zones, including with China-based colleagues

• Bachelors degree required
• Must be fluent in English and Mandarin
• Minimum 35 years of relevant experience, preferably in professional services, program coordination, operations, communications, or a business-to-business environment
• Sound knowledge of business fundamentals and the US-China business environment
• Strong computer skills, including Microsoft Office applications such as Outlook, Excel, Word, and PowerPoint
• Experience using enterprise tools and reporting platforms such as SAP, Salesforce, Tableau, or similar systems
• Ability to navigate ambiguity and work effectively in a complex organization
• Ability to manage confidential information with a high degree of discretion
• Ability to travel 510%, including international travel as needed
• Limited immigration sponsorship may be available

• Client service or account support experience
• Familiarity with Deloitte service offerings and cross-functional ways of working
• Familiarity with US-China cross-border business environments

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