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Senior Manager - Financial Services (Banking), Programme Leadership
Basic information
Job description
Connect to your Industry
Are you energised by the opportunity to tackle some of the worlds biggest and most complex social, environmental and economic challenges?
Do you get excited about working with a diverse and global team of experts and experienced professionals?
Are you passionate about leading organisations through transformation to deliver value and sustainable benefits to their customers, clients and staff?
If so, Deloittes Major Programmes practice could be the place for you!
Deloittes Major Programmes practice (part of the wider Human Capital offering) is currently recruiting for individuals with industry and technical skills that can strengthen our capability to address complex programme challenges and create conditions for success for the worlds most impactful programmes.
Major Programmes typically involve the delivery of a major capital asset or infrastructure through large, complex programmes that require significant investments and span multiple years. Historically, most Programmes of this scale and impact fail to deliver value, on time and on budget.
Over the last 50 years, the world has changed significantly, but the approach to tackling these increasingly cross-cutting, capital intensive and technologically complex programmes has not evolved at the same pace. Our clients look to us and our deep and broad programme delivery expertise to lead them through complex transformations and implement new and effective ways to deliver major programmes.
Our market leading next generation delivery approach, Programme Aerodynamics, replaces siloed, conventional, linear thinking with multi-disciplinary capability to help our clients deliver their most critical and demanding programmes while reinforcing Deloittes commitment to purpose-led change. Programme Aerodynamics is a fundamentally new approach bringing together mindsets, expertise, methodologies, and solutions from Strategy, Programme, Digital, Programme Leadership and Human Centred Transformation to better anticipate, shape and manage change in Major Programmes. It empowers project leaders to effectively anticipate and manage change, risk and uncertainty across a programmes lifecycle, shaping its success.
Our practice comprises a blend of those who have worked previously in industry (in both technical and non-technical roles) and those who have prior consulting experience. The strength and value Major Programmes bring to our clients and Deloitte is a result of our collectively diverse and highly relevant industry insights and experience; the complexity of challenges our clients face requires us to leverage this diverse range of skillsets and experiences.
You will have the opportunity to work across a range of impactful programmes, building your skills and experience on the job, as well as supported by our world class professional development approach. You will also experience the breadth of what Deloitte offers, working with colleagues across a range of disciplines in a dynamic and collaborative environment and drawing on our market leading methods, and our global assets and tools
Connect to your career at Deloitte
Within Major Programmes, you'll be part of a cross functional team of practitioners who serves to support delivery of our clients most exciting and business-critical transformation programmes. Whether its helping FTSE100 companies transform into digital businesses, new entrants responding to evolving customer and societal needs, financial institutions adapting to global and local trends or governments transforming the services they provide to citizens, our teams work at senior levels across all functions to help deliver valuable outcomes and benefits.
We work across a variety of locations and there is flexibility in our ways of working. The dynamic nature of the work keeps professional engaged and motivated, ensuring that no two days are alike.
Our connections and network enable us to draw on the wider expertise of the Deloitte business to bring new approaches and perspectives to our teams offering, in order to deliver the right outcomes for our clients. You will have access to market-leading frameworks that have been successfully implemented on high profile projects by our team, whilst having a positive social impact at the heart of what we do. We are looking for people who share our values, as well as a passion for positive change.
Connect to your opportunity
Our Major Programmes business sits within Human Capital - the worlds leading people and HR transformation business. As part of a practice that brings research and analytics expertise together with deep industry knowledge, youll develop change programmes that are not only innovative, but deliver the most positive impact for all, and in doing so youll develop trusted relationships with senior business stakeholders.
Within Programme Leadership, the continued success of our Financial Services practice means that we are looking to grow the team further by recruiting individuals with experience from across Retail and Commercial Banking, Building Societies, Wealth and Asset Management, Capital Markets, Insurance and Reinsurance.
Your role
- Take the lead in partnering with clients to solve complex issues, through leading teams to design, shape and deliver strategically significant projects and programmes
- Work with a range of senior stakeholders both internally within Deloitte and in client organisations at all levels, as a subject matter expert on Programme Leadership
- Apply a combination of consulting experience, industry knowledge, tools and technology to anticipate and address programme/portfolio challenges with client and colleague teams
- Lead teams from across different parts of Deloitte, clients and other partners to deliver complex client programmes and critical outcomes
- Support business development by building client relationships, contributing to new business proposals, and taking key roles in industry and account teams
- Contribute to internal practice development by participating in proposition, methodology and point of view development activities, and supporting knowledge capture and sharing
- Demonstrate excellent presentation, facilitation and communication skills across all levels of client and Deloitte stakeholders
Connect to your skills and professional experience
Youre curious and natural at taking initiative. We have unique challenges to solve, and often in unique contexts.
You should have strong experience in most of the following:
- Leading components of large-scale business / organisational transformation programmes, using traditional and/or agile methodologies with a strong understanding of digital/technology enabled change
- Experience in delivering at least one of the following types of programmes: (1) Technology Transformation (including Digital and Cloud), (2) Organisation Transformation, (3) Regulation, (4) Mergers and Acquisitions, (5) Post Merger Integration
- Significant experience in project management, including development of plans across workstreams and management of critical paths, dependencies, reports and risks in a project
- Experience of structuring work and leading teams to successful outcomes, even in ambiguous situations
- Industry knowledge and deep expertise in programme leadership, bringing lessons learnt and insights to clients and the wider Deloitte group
- Experience in stakeholder management, influencing skills, and relationship building
- Commercial / contract and risk awareness, either in a professional service environment or as a customer of a professional services partner
- Excellent communication and presentation skills across all levels of an organisation including senior management
- Mentoring, coaching and managing others in project or consulting environments, role-modelling collaborative working and teaming
Preferred experience in most aspects of large-scale programmes, including:
- Programme strategy; definition and planning, delivery strategy, business case development, mergers and acquisitions
- Programme set up; delivery/operating model design, commercial model structure, definition and mapping of programme outcomes
- Programme delivery; project and programme management, programme controls/assurance, risk management, or operational readiness
- Programme recovery; executive level engagement, recovery planning, or experience reshaping programmes
Connect to your service line - Consulting
Distinctive thinking, deep expertise, and collaborative working. Thats what connects us. Thats what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, well make an impact that matters.
Personal independence
Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.
Connect with your colleagues
The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart. In Human Capital, Deloitte is far ahead of any of our immediate competitors.
-Sophia, Consulting
Our hybrid working policy
Youll be based in one of our UK offices, with hybrid working. Our hybrid model enables our people to collaborate, connect and innovate in both a virtual and physical capacity. As well as remote working, youll attend your local office, virtual collaboration spaces and client sites, depending on the requirements of the role.
Our commitment to you
Making an impact is more than just what we do: its why were here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.
We want you. The true you. Your own strengths, perspective and personality. So were nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure well take your wellbeing seriously, too. Because its only when youre comfortable and at your best that you can make the kind of impact you, and we, live for.
Your expertise is our capability, so well make sure it never stops growing. Whether its from the complex work you do, or the people you collaborate with, youll learn every day.
Through world-class development, youll gain invaluable technical and personal skills. Whatever your level, youll learn how to lead.
Connect to your next step
A career at Deloitte is an opportunity to develop in any direction you choose. Join us and youll experience a purpose you can believe in and an impact you can see. Youll be free to bring your true self to work every day. And youll never stop growing, whatever your level.
Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
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