
at Deloitte
Big FourPosted 3 days ago
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This employer did not include a short summary.
- Compensation
- $155,600 – $306,800 USD
- City
- Atlanta, Boston, Charlotte, Chicago, Dallas, Denver, Houston, Jersey City, Los Angeles, Morristown, New York, Philadelphia, San Jose, Seattle, Washington
- Country
- United States
Currency: $ (USD)
Full Job Description
Deloitte US
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Manager - Global Business Services (GBS) - Strategy
Atlanta, Georgia, United States
Boston, Massachusetts, United States
Charlotte, North Carolina, United States
Chicago, Illinois, United States
Dallas, Texas, United States
Denver, Colorado, United States
Houston, Texas, United States
Jersey City, New Jersey, United States
Los Angeles, California, United States
Morristown, New Jersey, United States
New York, New York, United States
Philadelphia, Pennsylvania, United States
San Jose, California, United States
Seattle, Washington, United States
Washington, District of Columbia, United States
Caution against fraudulent job offers. Learn more.
Position Summary
- Lead GBS transformation initiatives spanning strategy, operating model design, governance, and implementation
- Assess current-state service delivery models, processes, and technologies to identify opportunities for improvement
- Design future-state operating models and processes that improve performance, scalability, and standardization
- Develop business cases, economic models, and executive-ready materials to support key decisions
- Translate business requirements into practical solutions enabled by digital, automation, AI, and workflow technologies
- Build trusted client relationships and drive alignment across business, functional, and technology stakeholders
- Support change management efforts to enable adoption of new processes, technologies, and ways of working
- Lead project teams, coach junior practitioners, and ensure high-quality deliverables
- Contribute to proposals, pursuits, and broader practice development activities
- Collaborate with Deloitte teams across the US, US-India, and global member firms to deliver client solutions
- Bachelors degree from an accredited university
- 8+ years of relevant consulting experience in a professional services environment, or in an industry transformation or strategy role
- 3+ years of direct people management experience, including leading teams on complex projects
- Experience with shared services, outsourcing, offshoring, or back-office functional optimization
- Experience designing, implementing, and optimizing service delivery models for multi-function or single-function organizations
- Strong financial modeling, business case development, and analytical skills, including proficiency in Microsoft Excel
- Knowledge of ERP functionality and how it enables GBS operations
- Experience with data visualization tools such as Tableau or Power BI
- Familiarity with ServiceNow, Salesforce, or other workflow and customer-oriented platforms
- Experience with digital transformation, AI, and automation technologies relevant to GBS operations
- Experience across multiple GBS functional pillars, such as HR, IT, Finance, Procurement, Commercial Operations, or Legal
- Ability to create compelling presentations and storyboards for executive and working teams
- Must be legally authorized to work in the US without the need for employer sponsorship, now or at any time in the future
- Ability to travel up to 50%, based on the work you do and the clients and industries/sectors you serve
- Experience with process improvement methodologies such as Lean or Six Sigma
- Certification in change management methodologies such as Prosci or ADKAR
- Experience supporting business process outsourcing vendor selection
- Ability to translate technology capabilities into process and operating model improvements
- Experience developing proposals and supporting pursuits
- MBA or other advanced degree
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
From entry-level employees to senior leaders, we believe theres always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
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SCAM ALERT
Caution against fraudulent job offers!
We have been informed of instances where jobseekers are led to believe of fictitious job opportunities with Deloitte US (Deloitte). In one or more such cases, false promises of actual or potential selection, or initiation or completion of the recruitment formalities appear to have been or are being made. Some jobseekers appear to have been asked to pay money to specified bank accounts of individuals or entities as a condition of their selection for a job with Deloitte. These individuals or entities are in no way connected with Deloitte and do not represent or otherwise act on behalf of Deloitte.
We would like to clarify that:
- At Deloitte, ethics and integrity are fundamental and not negotiable.
- We are against corruption and neither offer bribes nor accept them, nor induce or permit any other party to make or receive bribes on our behalf.
- We have not authorized any party or person to collect any money from jobseekers in any form whatsoever for promises of getting jobs in Deloitte.
- We consider candidates on merit and that we provide an equal opportunity to eligible applicants.
- No one other than designated Deloitte personnel (e.g., a Deloitte recruiter or Deloitte hiring partner) is permitted to extend any job offer from Deloitte.
Anyone who at any time has made or makes any payment to any party in exchange for promises of job or selection for a job with Deloitte or any matter related to this (including those for registration, verification or security deposit) or otherwise engages with any such person who has made or makes fraudulent promises or offers, does so (or has done so) entirely at their own risk. Deloitte takes no responsibility or liability for any such unauthorized or fraudulent actions or engagements. We encourage jobseekers to exercise caution.
- About Deloitte
- Terms of use
- Privacy
- Data Privacy Framework
- Do Not Sell or Share My Personal Information
- Cookies
- Legal information for job seekers and ADA
- Labor condition applications
- Assistance for people with disabilities
2026. See Terms of Use for more information.
Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as "Deloitte Global") does not provide services to clients. In the United States, Deloitte refers to one or more of the US member firms of DTTL, their related entities that operate using the "Deloitte" name in the United States and their respective affiliates. Certain services may not be available to attest clients under the rules and regulations of public accounting. Please see www.deloitte.com/about to learn more about our global network of member firms.
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Manager - Global Business Services (GBS) - Strategy
Compensation
$155,600 – $306,800 USD
City: Atlanta, Boston, Charlotte, Chicago, Dallas, Denver, Houston, Jersey City, Los Angeles, Morristown, New York, Philadelphia, San Jose, Seattle, Washington
Country: United States

This employer did not include a short summary.
Full Job Description
Deloitte US
- Home
- Jobs
- Entry level
- Experienced
- Global Firm Roles
- Events
- Login
Manager - Global Business Services (GBS) - Strategy
Atlanta, Georgia, United States
Boston, Massachusetts, United States
Charlotte, North Carolina, United States
Chicago, Illinois, United States
Dallas, Texas, United States
Denver, Colorado, United States
Houston, Texas, United States
Jersey City, New Jersey, United States
Los Angeles, California, United States
Morristown, New Jersey, United States
New York, New York, United States
Philadelphia, Pennsylvania, United States
San Jose, California, United States
Seattle, Washington, United States
Washington, District of Columbia, United States
Caution against fraudulent job offers. Learn more.
Position Summary
- Lead GBS transformation initiatives spanning strategy, operating model design, governance, and implementation
- Assess current-state service delivery models, processes, and technologies to identify opportunities for improvement
- Design future-state operating models and processes that improve performance, scalability, and standardization
- Develop business cases, economic models, and executive-ready materials to support key decisions
- Translate business requirements into practical solutions enabled by digital, automation, AI, and workflow technologies
- Build trusted client relationships and drive alignment across business, functional, and technology stakeholders
- Support change management efforts to enable adoption of new processes, technologies, and ways of working
- Lead project teams, coach junior practitioners, and ensure high-quality deliverables
- Contribute to proposals, pursuits, and broader practice development activities
- Collaborate with Deloitte teams across the US, US-India, and global member firms to deliver client solutions
- Bachelors degree from an accredited university
- 8+ years of relevant consulting experience in a professional services environment, or in an industry transformation or strategy role
- 3+ years of direct people management experience, including leading teams on complex projects
- Experience with shared services, outsourcing, offshoring, or back-office functional optimization
- Experience designing, implementing, and optimizing service delivery models for multi-function or single-function organizations
- Strong financial modeling, business case development, and analytical skills, including proficiency in Microsoft Excel
- Knowledge of ERP functionality and how it enables GBS operations
- Experience with data visualization tools such as Tableau or Power BI
- Familiarity with ServiceNow, Salesforce, or other workflow and customer-oriented platforms
- Experience with digital transformation, AI, and automation technologies relevant to GBS operations
- Experience across multiple GBS functional pillars, such as HR, IT, Finance, Procurement, Commercial Operations, or Legal
- Ability to create compelling presentations and storyboards for executive and working teams
- Must be legally authorized to work in the US without the need for employer sponsorship, now or at any time in the future
- Ability to travel up to 50%, based on the work you do and the clients and industries/sectors you serve
- Experience with process improvement methodologies such as Lean or Six Sigma
- Certification in change management methodologies such as Prosci or ADKAR
- Experience supporting business process outsourcing vendor selection
- Ability to translate technology capabilities into process and operating model improvements
- Experience developing proposals and supporting pursuits
- MBA or other advanced degree
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
From entry-level employees to senior leaders, we believe theres always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
Similar jobs
- Financial Modeling & Data Analytics ConsultantMultiple Locations Strategy & Transactions
- M&A Strategy & Diligence, Sr ConsultantMultiple Locations Strategy & Transactions
- Project Senior Consultant- Unmanned Aircraft/Point Defense SMEArlington/Rosslyn, Virginia, United States Enterprise Performance
- Project Manager, Contract Support OperationsArlington/Rosslyn, Virginia, United States Enterprise Performance
- Senior Consultant, Industry Solutions, Investment Management - SimcorpMultiple Locations AI & Engineering
SCAM ALERT
Caution against fraudulent job offers!
We have been informed of instances where jobseekers are led to believe of fictitious job opportunities with Deloitte US (Deloitte). In one or more such cases, false promises of actual or potential selection, or initiation or completion of the recruitment formalities appear to have been or are being made. Some jobseekers appear to have been asked to pay money to specified bank accounts of individuals or entities as a condition of their selection for a job with Deloitte. These individuals or entities are in no way connected with Deloitte and do not represent or otherwise act on behalf of Deloitte.
We would like to clarify that:
- At Deloitte, ethics and integrity are fundamental and not negotiable.
- We are against corruption and neither offer bribes nor accept them, nor induce or permit any other party to make or receive bribes on our behalf.
- We have not authorized any party or person to collect any money from jobseekers in any form whatsoever for promises of getting jobs in Deloitte.
- We consider candidates on merit and that we provide an equal opportunity to eligible applicants.
- No one other than designated Deloitte personnel (e.g., a Deloitte recruiter or Deloitte hiring partner) is permitted to extend any job offer from Deloitte.
Anyone who at any time has made or makes any payment to any party in exchange for promises of job or selection for a job with Deloitte or any matter related to this (including those for registration, verification or security deposit) or otherwise engages with any such person who has made or makes fraudulent promises or offers, does so (or has done so) entirely at their own risk. Deloitte takes no responsibility or liability for any such unauthorized or fraudulent actions or engagements. We encourage jobseekers to exercise caution.
- About Deloitte
- Terms of use
- Privacy
- Data Privacy Framework
- Do Not Sell or Share My Personal Information
- Cookies
- Legal information for job seekers and ADA
- Labor condition applications
- Assistance for people with disabilities
2026. See Terms of Use for more information.
Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as "Deloitte Global") does not provide services to clients. In the United States, Deloitte refers to one or more of the US member firms of DTTL, their related entities that operate using the "Deloitte" name in the United States and their respective affiliates. Certain services may not be available to attest clients under the rules and regulations of public accounting. Please see www.deloitte.com/about to learn more about our global network of member firms.
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