Location: Lithuania

This is an opportunity for you to become a part of the Customer Welcoming journey in the global organization. 
As a member of our team, you will be responsible for peer review process. You will learn a lot about AML and KYC principles, as matching customer profiles with legal requirements will be a part of your daily tasks. You will work well in this position if you are detail and quality oriented and ready to work with large volumes of information. 
With 12 members on board, we are equipped to join forces with you in navigating difficult scenarios.  A strong eagerness to learn are something that we all have in common, and we are hoping that you are like-minded too.  
We offer you an opportunity to work from anywhere in Lithuania if you can ensure your regular presence in our office in Vilnius 3 times per week.

You will:
    Quality check newly onboarded customer profiles to ensure that onboarding has been performed according to AML, KYC and compliance requirements
    Communicate with colleagues from other teams via phone and/or messages, emails providing fast track support and answering queries on rejected cases in English
    Collaborate with various stakeholders to improve quality and implement any new changes requirements
    Work on improving and optimizing the process using Lean principles

About you:
    Previous job experience in a back office or administrative role
    Higher education
    Ability to work in dynamic environment and quickly adapt to changes
    Collaborator with a proactive mindset and CAN-DO approach
    Upper-Intermediate English communication and customer service skills
    Detail and quality oriented, comfortable working by following a process
    Curious and willing to take part in improvements
    Team player who enjoys working, sharing knowledge, and having fun together
 

We offer:
Monthly salary range from 1800 EUR to 2700 EUR gross (based on your competencies relevant for the job).
Additionally, each Danske Bank employee receives employee benefits package which includes:
    Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
    Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
    Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
    Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
    Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.
See all the benefits HERE.

Your job function (position) in the job contract will be Know Your Customer (KYC) 
 

If you have any questions about the position, please get in touch with Hiring Manager Karolina Sabaityte via LinkedIn.
 

This is an opportunity for you to become a part of the Customer Welcoming journey in the global organization. As a member of our team, you will be responsible for peer review process. You will learn a lot about AML and KYC principles, as matching customer profiles with legal requirements will be a part of your daily tasks. You will work well in this position if you are detail and quality oriented and ready to work with large volumes of information.