• Acting as end-to-end responsible Business Expert for the org.manager for SuccessFactors tool in the Cell Tech4HR, including further development, optimization and daily operation in close cooperation with the external service provider.
• Translating complex business requirements from HR stakeholders into system-compatible technical concepts and user stories for our implementation partner.
• Structuring, prioritizing and coordinating requirements and aligning them with HR stakeholders and the external provider; ensuring transparent backlog and roadmap management.
• Driving and coordinating implementation activities, including solution design, configuration, testing (planning, execution, documentation) and go-live support.
• Ensuring that business requirements are efficiently and systemcompliantly mapped within the tool and documented in an auditproof manner, considering technical and regulatory requirements.
• Acting as main point of contact for the HR business units in case of functional and technical questions regarding org.manager and organizational visualizations.
• Collaborating closely with related IT and HR teams (e.g. SuccessFactors Core HR, HR Analytics, Architecture) to ensure seamless integration and a holistic user experience.
• Supporting contract management and negotiations with the external service provider, including SLAs, change requests and compliance aspects.
• Continuously identifying optimization potential in processes and organizational visualizations and proposing improvements with a clear focus on usability, data quality and regulatory compliance.

• Solid hands-on experience with SAP SuccessFactors, ideally in organizational management and/or org.manager.
• Strong understanding of HR processes and organizational structures (e.g. org design, reporting lines, positions / jobs, cost centers, governance).
• Proven experience in requirements engineering: capturing, analyzing and documenting business requirements and translating them into IT solutions (e.g. user stories, concepts, configuration specifications).
• Knowledge and practical experience with SaaS / cloud-based architecture and collaboration with external IT service providers (e.g. incident management, change requests).
• Experience with testing HR or IT applications (test design, execution, documentation).
• Experience in working in agile environments (e.g. Scrum, Kanban) is an advantage.
• Good knowledge of common collaboration and documentation tools (e.g. MS Office, Jira, Confluence).
• Very good English skills in speaking and writing; basic German knowledge is helpful and willingness to further improve it is appreciated.
• High attention to detail combined with a holistic, endtoend view of processes and system impacts.
• Proactive, solution-oriented mindset with focus on outcomes and continuous improvement

In return, we offer:

• Good work-life balance, including 25 days annual paid leave (increasing with 1 day per year up to 31 in total), flexible working hours, work-from-home and work from abroad opportunities;
• Luxury package of additional health and dental insurance;
• Food vouchers in the amount of EUR 80 monthly;
• 6 additional annual days off for exceptional circumstances
• Employee assistance program for psychological, financial and legal consultations;
• Multisport card;
• Annual contribution of EUR 153.39 net per child for a summer camp/school/kindergarten for children up to age of 15;
• Possibilities for building career-advancing skills by covering training/certification courses and conferences based on individual learning and development needs, access to an online learning platform;
• Opportunities for long-term professional development in a stable, 150-year-old company while contributing to the vision of a new, just starting Digital Technology Center;
• Friendly and supportive multicultural environment, open to new opinions and ideas.

Commerzbank is proud to be an equal opportunity employer, committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to gender, race, color, national origin, religion, gender identity or expression, sexual orientation, genetics, disability, age, or any other characteristics.

Learning Platforms; Children Summer Camp Contribution; Employee assistance program; Food vouchers; 6 Exceptional Days Off; 25 up to 31 annual paid leave; Multisport Card; Health& Dental Insurance; Work-life balance; Work internationally

Commerzbank is a leading international commercial bank with branches and offices in almost 50 countries. The world is changing, becoming digital, and so are we. We are leaving the traditional bank behind us and we are choosing to move forward as a digital enterprise.

As part of this strategy, Commerzbank continues the expansion of its Digital Technology Center in Sofia, Bulgaria. We need motivated people who will join us on this journey and we are looking for a Business Expert in our HR Processes and Products team.

Apply now with your up-to-date CV in English!

Due to the high volume of applications, we contact only the candidates who best match the role requirements. If you do not hear from us within 14 days, please consider that we won't proceed with your application at this stage.