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Supervisión de Operación y Cumplimiento - TORREON

ExperiencedNo visa sponsorship
Citi logo

at Citi

Bulge Bracket Investment Banks

Posted 3 days ago

No clicks

**Supervisión de Operación y Cumplimiento - Torreón** - As Mid-level Operations Supervisor, lead & supervise 20-50+ operational/support staff. - Oversee operations, ensure quality, and meet deadlines for RFPs, DDQs, and sales support. - Work cross-functionally to integrate operations with sales, product management, and senior management. - Ensure expenses are managed responsibly, good governance is maintained, and risks are assessed. - Required: 2-5 yrs experience, excellent Investor Services/asset manager knowledge, advanced MS Office skills, strong communication & project management skills. Preferred: Qvidian database knowledge. Supervise medium-size operational teams, draft RFPs and DDQs, collaborate cross-functionally, and ensure responsible finance and governance.

Compensation
Not specified

Currency: Not specified

City
Not specified
Country
Mexico

Full Job Description

Supervisin de Operacin y Cumplimiento - TORREON

Apply (opens in new window)
Save

Job Req Id:

26989775

Location(s):

Torren, Coahuila, Mexico

Job Type:

Hybrid

Posted:

Sep. 01, 2026

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, youll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Product Manager provides leadership and supervisory responsibility for medium-sized operational/administrative team(s)) of clerical/support employees. Good understanding of procedures and concepts within own technical/subject area and a basic knowledge of other areas in order to understand how they relate to own area. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Improves process efficiencies in support of unit objectives. Requires a basic conceptual/ practical grounding in policies as they apply to the business. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Typically deals with variable issues with potentially broader business impact. Influences decisions through advice, counsel, facilitating services to others or through joint accountability for volume, quality and timeliness of end results. No direct responsibility for financial or resource planning. Work generally affects own team as well as other closely related work teams. Full supervisory responsibilities. Including duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.

Responsibilities:

  • The Product Specialist provides drafting and delivery of crucial sales support to sales and service teams in the form of Request for Proposal RFP and Due Diligence Questionnaire DDQ completion, database maintenance, pitch book support, and other critical sales support assistance
  • Responsible for contributing to content library, as well as identifying opportunities for quality improvements
  • Ensure quality and consistency of all projects they work on
  • Respond to variety of assignments across business, consultant questionnaires, and other project deemed necessary to support sales efforts
  • Participate in planning sessions with the global team and, if necessary, with sales, product management, operations, subject matter experts, and senior management to gain understanding of the prospect and how to best position the RFP response Meet proposal deadlines by establishing priorities and target dates and managing to them effectively
  • Work in close partnership with control functions such as Legal, Compliance, Market and Credit Risk, Audit, Finance in order to ensure appropriate governance and control infrastructure
  • Build a culture of responsible finance, good governance and supervision, expense discipline and ethics
  • Appropriately assess risk/reward of transactions when making business decisions; and ensure that all team members understand the need to do the same, demonstrating proper consideration for the firms reputation.
  • Be familiar with and adhere to Citis Code of Conduct and the Plan of Supervision for Global Markets and Securities Services; and ensure that all team members understand the need to do the same
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.


Qualifications:

  • 2-5 years relevant experience
  • Excellent knowledge of the Investor Services and/or traditional asset manager business
  • Advanced computer skills with MS Word, Outlook, Excel and PowerPoint
  • Proven communications and project management skills
  • Qvidian database knowledge preferred
  • Demonstrates an appreciation of a diverse workforce
  • Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organizational success


Education:

  • Bachelors/University degree or equivalent experience


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.


El Gerente de Control Junior es responsable de implementar, impulsar, mantener y supervisar un ambiente de control y operacin adecuados, siendo un facilitador y primer contacto para el Front de Ventas, equipos de Franquicia, Control y Operaciones de Wealth Management con el fin de contribuir al desarrollo y cumplimiento de metas financieras del Negocio y minimizar los riesgos inherentes y residuales que se presentan, cumpliendo las polticas, regulacin y reglamentos correspondientes con transparencia.

Responsabilidades:

  • Atender con efectividad las solicitudes del Front de Ventas relacionadas a procesos y procedimientos del core del Negocio.
  • Mantenerse actualizado acerca de los procesos y procedimientos del Negocio, Polticas Institucionales y Regulacin aplicable.
  • Integrar conocimientos profundos del rea de inversiones con una slida comprensin de las normas y prcticas aplicables.
  • Proporcionar orientacin, capacitacin y reforzamientos necesarios para contribuir a la mejora de los procesos y procedimientos.
  • Analizar y validar informacin compleja de manera independiente con el fin de ofrecer recomendaciones y soluciones.
  • Resolucin de diversas problemticas/situaciones que se presentan en el BAU del Front de Ventas.
  • Realizar revisiones de control preventivo para implementar, impulsar y mantener un ambiente de control y operacin efectivos.
  • Evaluar adecuadamente los riesgos para tomar decisiones, considerando y protegiendo al cliente, al Front de Ventas, reas centrales del Negocio y la reputacin de Banamex.

Calificaciones:

  • Recin egresado y/o entre 1 y 2 aos de experiencia en un rol relacionado
  • Dominio del idioma ingls deseable
  • Conocimiento y dominio de paquetera Office

Educacin:

  • Ttulo Universitario/Licenciatura o experiencia equivalente

Skills:

  • Sin problemas de movilidad
  • Adaptabilidad
  • Pensamiento crtico
  • Comunicacin efectiva
  • Resolucin de problemas
  • Capacidad de aprender continuamente
  • Capacidad de anlisis
  • Multidisciplinario
  • Actitud de servicio a clientes internos
  • Conocimiento de Servicios de Inversin
  • Conocimiento del Negocio de Wealth Management
  • Conocimiento de aplicativos ADMWIN, CitiDocs, Ondemand, Citinvest, S130, Salesforce, Nice & Nice Engaged, Platino

------------------------------------------------------

Job Family Group:

Institutional Sales

------------------------------------------------------

Job Family:

Institutional Sales Support

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (opens in new window).

View Citis EEO Policy Statement (opens in new window) and the Know Your Rights (opens in new window) poster.

Apply (opens in new window)
Save

Supervisión de Operación y Cumplimiento - TORREON

Compensation

Not specified

City: Not specified

Country: Mexico

Citi logo
Bulge Bracket Investment Banks

3 days ago

No clicks

at Citi

ExperiencedNo visa sponsorship

**Supervisión de Operación y Cumplimiento - Torreón** - As Mid-level Operations Supervisor, lead & supervise 20-50+ operational/support staff. - Oversee operations, ensure quality, and meet deadlines for RFPs, DDQs, and sales support. - Work cross-functionally to integrate operations with sales, product management, and senior management. - Ensure expenses are managed responsibly, good governance is maintained, and risks are assessed. - Required: 2-5 yrs experience, excellent Investor Services/asset manager knowledge, advanced MS Office skills, strong communication & project management skills. Preferred: Qvidian database knowledge. Supervise medium-size operational teams, draft RFPs and DDQs, collaborate cross-functionally, and ensure responsible finance and governance.

Full Job Description

Supervisin de Operacin y Cumplimiento - TORREON

Apply (opens in new window)
Save

Job Req Id:

26989775

Location(s):

Torren, Coahuila, Mexico

Job Type:

Hybrid

Posted:

Sep. 01, 2026

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, youll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Product Manager provides leadership and supervisory responsibility for medium-sized operational/administrative team(s)) of clerical/support employees. Good understanding of procedures and concepts within own technical/subject area and a basic knowledge of other areas in order to understand how they relate to own area. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Improves process efficiencies in support of unit objectives. Requires a basic conceptual/ practical grounding in policies as they apply to the business. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Typically deals with variable issues with potentially broader business impact. Influences decisions through advice, counsel, facilitating services to others or through joint accountability for volume, quality and timeliness of end results. No direct responsibility for financial or resource planning. Work generally affects own team as well as other closely related work teams. Full supervisory responsibilities. Including duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.

Responsibilities:

  • The Product Specialist provides drafting and delivery of crucial sales support to sales and service teams in the form of Request for Proposal RFP and Due Diligence Questionnaire DDQ completion, database maintenance, pitch book support, and other critical sales support assistance
  • Responsible for contributing to content library, as well as identifying opportunities for quality improvements
  • Ensure quality and consistency of all projects they work on
  • Respond to variety of assignments across business, consultant questionnaires, and other project deemed necessary to support sales efforts
  • Participate in planning sessions with the global team and, if necessary, with sales, product management, operations, subject matter experts, and senior management to gain understanding of the prospect and how to best position the RFP response Meet proposal deadlines by establishing priorities and target dates and managing to them effectively
  • Work in close partnership with control functions such as Legal, Compliance, Market and Credit Risk, Audit, Finance in order to ensure appropriate governance and control infrastructure
  • Build a culture of responsible finance, good governance and supervision, expense discipline and ethics
  • Appropriately assess risk/reward of transactions when making business decisions; and ensure that all team members understand the need to do the same, demonstrating proper consideration for the firms reputation.
  • Be familiar with and adhere to Citis Code of Conduct and the Plan of Supervision for Global Markets and Securities Services; and ensure that all team members understand the need to do the same
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.


Qualifications:

  • 2-5 years relevant experience
  • Excellent knowledge of the Investor Services and/or traditional asset manager business
  • Advanced computer skills with MS Word, Outlook, Excel and PowerPoint
  • Proven communications and project management skills
  • Qvidian database knowledge preferred
  • Demonstrates an appreciation of a diverse workforce
  • Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organizational success


Education:

  • Bachelors/University degree or equivalent experience


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.


El Gerente de Control Junior es responsable de implementar, impulsar, mantener y supervisar un ambiente de control y operacin adecuados, siendo un facilitador y primer contacto para el Front de Ventas, equipos de Franquicia, Control y Operaciones de Wealth Management con el fin de contribuir al desarrollo y cumplimiento de metas financieras del Negocio y minimizar los riesgos inherentes y residuales que se presentan, cumpliendo las polticas, regulacin y reglamentos correspondientes con transparencia.

Responsabilidades:

  • Atender con efectividad las solicitudes del Front de Ventas relacionadas a procesos y procedimientos del core del Negocio.
  • Mantenerse actualizado acerca de los procesos y procedimientos del Negocio, Polticas Institucionales y Regulacin aplicable.
  • Integrar conocimientos profundos del rea de inversiones con una slida comprensin de las normas y prcticas aplicables.
  • Proporcionar orientacin, capacitacin y reforzamientos necesarios para contribuir a la mejora de los procesos y procedimientos.
  • Analizar y validar informacin compleja de manera independiente con el fin de ofrecer recomendaciones y soluciones.
  • Resolucin de diversas problemticas/situaciones que se presentan en el BAU del Front de Ventas.
  • Realizar revisiones de control preventivo para implementar, impulsar y mantener un ambiente de control y operacin efectivos.
  • Evaluar adecuadamente los riesgos para tomar decisiones, considerando y protegiendo al cliente, al Front de Ventas, reas centrales del Negocio y la reputacin de Banamex.

Calificaciones:

  • Recin egresado y/o entre 1 y 2 aos de experiencia en un rol relacionado
  • Dominio del idioma ingls deseable
  • Conocimiento y dominio de paquetera Office

Educacin:

  • Ttulo Universitario/Licenciatura o experiencia equivalente

Skills:

  • Sin problemas de movilidad
  • Adaptabilidad
  • Pensamiento crtico
  • Comunicacin efectiva
  • Resolucin de problemas
  • Capacidad de aprender continuamente
  • Capacidad de anlisis
  • Multidisciplinario
  • Actitud de servicio a clientes internos
  • Conocimiento de Servicios de Inversin
  • Conocimiento del Negocio de Wealth Management
  • Conocimiento de aplicativos ADMWIN, CitiDocs, Ondemand, Citinvest, S130, Salesforce, Nice & Nice Engaged, Platino

------------------------------------------------------

Job Family Group:

Institutional Sales

------------------------------------------------------

Job Family:

Institutional Sales Support

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (opens in new window).

View Citis EEO Policy Statement (opens in new window) and the Know Your Rights (opens in new window) poster.

Apply (opens in new window)
Save