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Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, youll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Whether youre at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, youll have the opportunity to expand your skills and make a difference at one of the worlds most global banks.  Were fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  Youll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Were currently looking for a high caliber professional to join our team as Analyst, Fraud Operations (Internal Job Title: Fraud Operations Analyst - C09) based in Kuala Lumpur, Malaysia

Being part of our team means that well provide you with the resources to meet your unique needs, empower you to make healthy decisions and manage your financial well-being to help plan for your future.  For instance:

• We empower our employees to manage their financial well-being and help them plan for the future.

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

In this role, youre expected to:

• Perform short and long term forecasting analysis and standardized fraud analysis

• Make judgments based on practice and precedence, and work within guidelines, under general supervision

• Develop and maintain working knowledge of business/industry standards and practices

• Demonstrate fundamental understanding of how the team interacts with others in accomplishing the objectives of the area

• Identify inconsistencies in data or results, and exchange information in a concise and logical way

• Impact the business directly through the quality of the tasks/services provided

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, youd ideally have the following skills and exposure:

• Relevant experience in a related role

• Knowledge and previous experience in the Investigation and Fraud claims process

• Experience in trend analysis and alerts in early fraud detection

• Extensive knowledge of the Bank's Transactional Processing platforms

• Proficient in Microsoft Office and Access

• Consistently demonstrates clear and concise written and verbal communication

• Demonstrated ability to remain unbiased in a diverse working environment

• Bachelors degree/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, youll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei (opens in new window)

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Job Family Group:

Operations - Services

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Job Family:

Fraud Operations

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (opens in new window).

View Citis EEO Policy Statement (opens in new window) and the Know Your Rights (opens in new window) poster.

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