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Client Services Desk Analyst

ExperiencedNo visa sponsorship
Citi logo

at Citi

Bulge Bracket Investment Banks

Posted 10 days ago

No clicks

**Client Services Desk Analyst** monitors and maintains client/counterparty/account data across multiple teams and systems. Manage projects, oversee junior staff, and drive improvements in data quality and client service levels. Requires 0-2 years of relevant experience and a Bachelor's degree in a related field, preferably with financial services qualifications.Full-time position offering career growth and impact in a global financial services organization.

Compensation
Not specified

Currency: Not specified

City
Manila
Country
Not specified

Full Job Description

Client Services Desk Analyst

Apply (opens in new window)
Save

Job Req Id:

26967912

Location(s):

City of Taguig, Metro Manila, Philippines

Job Type:

On-Site/Resident

Posted:

Juni. 02, 2026

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, youll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Reference Data Services Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

Responsibilities:

  • Day to day oversight and contribution to creation and maintenance of customer accounts, security and pricing data within multiple systems across multiple teams.
  • Identify opportunities for improvements to quality of data and client service levels
  • Acts as backup for manager
  • Provides direction and guidance to team, evaluating performance, making recommendations and identifying training requirements.
  • Responsible for the successful management and delivery of project initiatives and for the supervision of junior staff to ensure delivery of their tasks which contribute to the projects.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

  • 0-2 years of relevant experience in client/counterparty/account data management within a global financial services organization
  • Good awareness of client needs/expectations
  • Financial services related qualifications (e.g. IAQ or similar)

Education:

  • Bachelors/University degree or equivalent experience

------------------------------------------------------

Job Family Group:

Operations - Services

------------------------------------------------------

Job Family:

Reference Data Services

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (opens in new window).

View Citis EEO Policy Statement (opens in new window) and the Know Your Rights (opens in new window) poster.

Apply (opens in new window)
Save

Client Services Desk Analyst

Compensation

Not specified

City: Manila

Country: Not specified

Citi logo
Bulge Bracket Investment Banks

10 days ago

No clicks

at Citi

ExperiencedNo visa sponsorship

**Client Services Desk Analyst** monitors and maintains client/counterparty/account data across multiple teams and systems. Manage projects, oversee junior staff, and drive improvements in data quality and client service levels. Requires 0-2 years of relevant experience and a Bachelor's degree in a related field, preferably with financial services qualifications.Full-time position offering career growth and impact in a global financial services organization.

Full Job Description

Client Services Desk Analyst

Apply (opens in new window)
Save

Job Req Id:

26967912

Location(s):

City of Taguig, Metro Manila, Philippines

Job Type:

On-Site/Resident

Posted:

Juni. 02, 2026

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, youll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Reference Data Services Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

Responsibilities:

  • Day to day oversight and contribution to creation and maintenance of customer accounts, security and pricing data within multiple systems across multiple teams.
  • Identify opportunities for improvements to quality of data and client service levels
  • Acts as backup for manager
  • Provides direction and guidance to team, evaluating performance, making recommendations and identifying training requirements.
  • Responsible for the successful management and delivery of project initiatives and for the supervision of junior staff to ensure delivery of their tasks which contribute to the projects.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

  • 0-2 years of relevant experience in client/counterparty/account data management within a global financial services organization
  • Good awareness of client needs/expectations
  • Financial services related qualifications (e.g. IAQ or similar)

Education:

  • Bachelors/University degree or equivalent experience

------------------------------------------------------

Job Family Group:

Operations - Services

------------------------------------------------------

Job Family:

Reference Data Services

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (opens in new window).

View Citis EEO Policy Statement (opens in new window) and the Know Your Rights (opens in new window) poster.

Apply (opens in new window)
Save