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Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, youll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Individuals in Quality Assurance, Monitoring & Testing are responsible for the assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality such as quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process. This includes the development and execution of Monitoring and Testing for controls, such as control design assessment, design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tools to assess the effectiveness of key controls designed to address defined risks

Responsibilities

• Some understanding of the Citi Risk & Control framework and the underlying concepts on Risk Management
• Assist in performing the QA, monitoring and testing reviews
• Help to identify any monitoring breaks 
• Works with businesses to coordinate required deliverables Assist in maintenance of reports for control tracking and analysis
• Additional duties as assigned

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards

Qualifications: 

• Minimum of 1-3 years of relevant experience.
• Self-motivated and detail oriented.
• Ability to work in a team environment, listen, and work well with others.
• Good understanding of how the team interacts with others in accomplishing the objectives of the area.
• Good attention to detail with the ability to interpret data and organize information.
• Some experience in policy adherence, control effectiveness, and open communication.
• Collaboration and communication skills.
• Time management and organizational skills. 
• Problem solving skills ability to see the big pictures with high attention to critical details.
• Ability to demonstrate proficiency with Microsoft Excel, Word, Outlook.

Education: 

Bachelor's/University degree or equivalent experience

Quality Assurance, Monitoring & Testing Specialist 

Te interesa desarrollarte y contribuir al fortalecimiento del entorno de control? Te invitamos a postularte a esta oportunidad.

Responsabilidades principales

• Ejecutar monitoreos y actividades de testing de controles conforme a la poltica de Risk Management.

• Participar en revisiones de Quality Assurance (QA), monitoreo y pruebas de controles.

• Apoyar en el seguimiento de controles de extremo a extremo y en la identificacin de oportunidades de mejora.

• Identificar brechas en los procesos de monitoreo y proponer acciones de mejora.

• Elaborar y mantener reportes para el seguimiento y anlisis de controles.

• Colaborar con distintas reas para identificar riesgos y desarrollar soluciones efectivas.

• Garantizar el cumplimiento de polticas, procedimientos y regulaciones aplicables, manteniendo altos estndares de control y transparencia.

Requisitos

• Licenciatura concluida (deseable).

• Experiencia mnima de 1 ao en actividades de testing y/o ejecucin de monitoreos de controles.

• Conocimiento de la Poltica MCA

• Manejo de sistemas ADMWIN - ONDEMAN.

• Habilidad intermedias en Microsoft Excel.

• Atencin al detalle y capacidad analtica.

• Habilidades de comunicacin y trabajo en equipo.

• Capacidad para gestionar mltiples tareas y prioridades en un entorno dinmico

Buscamos una persona organizada, analtica y orientada a resultados, con inters en fortalecer sus conocimientos en riesgos y controles, capaz de trabajar de manera colaborativa y de identificar oportunidades para mejorar procesos y controles.

Si cumples con el perfil y ests buscando tu siguiente reto profesional, te invitamos a postularte!

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Job Family Group:

Controls Governance & Oversight

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Job Family:

Quality Assurance, Monitoring & Testing

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Time Type:

Full time

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Most Relevant Skills

Analytical Thinking, Assurance Strategy, Constructive Debate, Controls Assessment, Controls Lifecycle, Digital Skills (Including AI), Policy, Procedure, and Regulation, Risk Remediation, Stakeholder Management.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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