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**Senior Operational Management Analyst, Reporting, and Process Governance - BANAMEX C11, Ciudad de Mexico** Liaise between business users and technologists as a Senior Analyst. Define project scope, analyze client needs, and document requirements. Enhance processes, prepare reports, and present findings. Ensure projects meet requirements and resolve system problems. Manage a diverse project portfolio, demonstrating strong organizational, data analysis, and communication skills. Proficient in advanced Excel, Confluence, Jira, and reporting. Familiarity with finance, supplier management, and project management is desirable. Requires 2-5 years of relevant experience and a Bachelor's degree. Proficient in Spanish.
- Compensation
- Not specified
- City
- Not specified
- Country
- Mexico
Currency: Not specified
Full Job Description
BANAMEX Analista Senior de Gestin Operativa, Reporteo y Gobierno de ProcesosC11 - Ciudad De Mexico
Job Req Id:
26959509
Location(s):
Ciudad De Mexico, Ciudad De Mexico, Mexico
Job Type:
Hybrid
Posted:
Aug. 26, 2026
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Job Overview
The IT Business Intermediate Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.
Responsibilities:
- Formulate and define systems scope and project objectives through research activities and provide guidance to new or lower level analysts
- Analyze business client needs, document requirements and new technology, and derive test cases
- Define and analyze enhancements and assist in redesigning business processes and process automation
- Prepare reports, metrics and presentations and exchange ideas/information in a concise and logical manner between business units and IT
- Identify risk and consider business implications of the application of technology to the current business environment
- Test systems to ensure projects meet requirements and identify system problems to develop solutions based on analyses
- Resolve problems by translating business requirements into technical solutions and identifying and selecting solutions through the application of acquired technical experience and precedent
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 2-5 years of relevant experience
- Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
- Knowledge of applicable business systems and industry standards
- Proven analytical, data analysis, organization and presentation skills
- Demonstrated ability to manage a diverse project portfolio
- Consistently passionate for research, ideation and exploration with understanding of business analysis procedures and concepts
- Consistently demonstrate clear and concise written and verbal communication
- Proven ability to work independently and in a team with understanding of how collaboration accomplishes objectives
Education:
- Bachelor's degree/University degree or equivalent experience
Conocimientos avanzados y comprobables en Excel (macros, Formulas), Confluence, Jira y reporteo.
Conocimientos de finanzas, gestion de proveedores, deseable gestin de proyectos.
Habilidades de comunicacin y colaboracin.
Auto aprendizaje y adaptable al constante cambio en la organizacin, procesos y herramientas,
Deseable conocimientos den Copilot
La descripcin de funciones no es limitada a lo mencionado aqui y puede cambiar segun los compromisos del grupo
Responsabilidades y Requisitos
- Dominio avanzado y comprobable de Microsoft Excel, incluyendo desarrollo y mantenimiento de macros, frmulas complejas, anlisis de datos y generacin de reportes.
- Experiencia en el uso de herramientas de colaboracin y gestin como Confluence y Jira para documentacin, seguimiento de iniciativas y administracin de actividades.
- Conocimientos en finanzas y gestin de proveedores, incluyendo seguimiento de presupuestos, control de gastos y coordinacin con proveedores internos y externos.
- Deseable experiencia o conocimientos en gestin de proyectos, participando en el seguimiento de planes de trabajo, riesgos, dependencias y entregables.
- Excelentes habilidades de comunicacin, colaboracin y trabajo en equipo, con capacidad para interactuar con diferentes reas de negocio y tecnologa.
- Alta capacidad de autoaprendizaje, adaptacin al cambio y disposicin para adoptar nuevas herramientas, procesos y metodologas dentro de la organizacin.
- Deseable conocimiento y experiencia en herramientas de Inteligencia Artificial y Microsoft Copilot, aplicadas a la productividad y automatizacin de tareas.
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Job Family Group:
Technology------------------------------------------------------
Job Family:
Business Analysis / Client Services------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
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