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Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, youll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Ops Support Specialist 3 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 3 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

Responsibilities:

• Document processes in an accurate and detailed manner and follow established procedures to complete complex assignments
• Identify process gaps requiring escalation, offering potential solutions
• Assist with inventory management and workflow needs as dictated through risk priority and service level
• Support a range of products and services
• Analyze problems and formulate solutions through research and investigation
• Navigate, test and execute moderately complex databases, spreadsheets, and systems
• Ensure accurate and timely account handling
• Assist in activities that help reduce organizational impact and/or loss
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 1 year of relevant experience
• Proficient computer and typing skills
• Ability to adapt to new technology quickly and seamlessly
• Consistently demonstrates clear and concise written and verbal communication skills
• Ability to work with others to complete assigned tasks

Education:

• High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

• Conocimientos bsicos e intermedios de contabilidad.
• Manejo de plizas contables y conciliaciones.
• Manejo de sistemas contables y herramientas como Excel.
• Conocimiento de controles operativos y normatividad aplicable.

Habilidades

• Atencin al detalle y precisin en la captura de informacin.
• Organizacin y administracin de mltiples tareas.
• Seguimiento oportuno de pendientes y fechas compromiso.
• Capacidad para trabajar bajo presin y cumplir tiempos de entrega.
• Comunicacin efectiva con reas internas y externas.
• Resolucin de problemas operativos.

• Experiencia en reas de conciliacin contable, contabilidad, operaciones o control financieros.
• Anlisis y resolucin de diferencias contables.
• Manejo de volmenes de informacin y bases de datos.
• Seguimiento de partidas pendientes y elaboracin de reportes operativos.

• Conocimientos

• Principios bsicos de contabilidad.
• Interpretacin de movimientos contables.
• Conciliaciones de cuentas contables.

• Capacidad para adaptarse a las nuevas tecnologas con rapidez y sin problemas.
• Demuestra de manera constante habilidades de comunicacin escrita y verbal clara y concisa.

• Excel intermedio-avanzado:
  • Tablas dinmicas.
  • Frmulas de bsqueda (BUSCARX, BUSCARV, INDICE, COINCIDIR).
  • Filtros avanzados y segmentacin de informacin.
• Microsoft Office (Word, PowerPoint y Outlook).
• Deseable conocimiento de herramientas de conciliacin y reportera (Cognos, Access).

• Objetivo del puesto

Garantizar la correcta ejecucin de los procesos de conciliacin contable de la red de SAB que tiene Banamex, mediante la identificacin, anlisis y seguimiento de diferencias entre los registros contables y operativos, con apego a los procesos.

• Objetivo del rea
• Realizar la conciliacin diaria de los depsitos y pagos recibidos por parte de los Clientes en la red de SAB
• Identificar a travs de los sistemas el origen de las diferencias y gestionar la recuperacin.
• Entregar en tiempo la informacin y reportes que se generan para otras reas

• Funciones principales del Puesto

       Conciliar contablemente a travs de diversas plataformas los depsitos recibidos por parte de los clientes en la red de SAB.

       Identificar diferencias a favor o en contra de los clientes generando los registros contables para su seguimiento

       Analizar diferencias contables para determinar la solucin y generar las evidencias que permitan continuar con el seguimiento

• Cumplir con los lineamientos de control interno, auditora y regulacin aplicable.
• Identificar oportunidades de mejora y automatizacin de procesos mediante herramientas tecnolgicas.

        

• Habilidades / Competencias que debe tener el Candidato
• Excelentes habilidades interpersonales de relacionamiento con personal de todos los niveles de una organizacin.
• Excelentes habilidades de comunicacin oral y escrita para la creacin y presentacin de documentos de trabajo y entregables.
• Atencin de problemas de manera inmediata (sentido de urgencia)
• Capacidad de anlisis
• Trabajo bajo presin
• Orientacin a cumplimiento de objetivos

• Escolaridad

• Licenciatura terminada o trunca en:
  • Contadura Pblica
  • Administracin
  • Finanzas
  • Economa

• Lugar de Trabajo (Domicilio Laboral)

Av. Eje 5 norte no. 980 y 990, av.De las granjas no. 9, C.P. 02230 ciudad de Mxico

• Observaciones Especiales

Trabajo de Lunes a viernes con horario de 8:00 am a 17:00 pm con 1 hora de comida.

 Descanso Sbados y Domingos

Vacante Junior C03

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Job Family Group:

Operations - Core

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Job Family:

Operations Support

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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