at Capgemini
ConsultanciesPosted 2 days ago
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**Lead Technical Consultant - Dynamics 365 CE Support** Tactically maintain and enhance client Dynamics 365 CE systems in our dedicated support team. Customize solutions, anticipate client needs, and deliver proactive support. Proven 5+ years experience with Dynamics 365 CE, strong technical skills across configuration, development, and solution design. Proven stakeholder management and problem-solving skills. Join a global tech transformation leader, enjoy flexible work arrangements, robust career growth programs, and valuable certifications.
- Compensation
- Not specified
- City
- Auckland
- Country
- New Zealand
Currency: Not specified
Full Job Description
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired by a collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
As a Lead Technical Consultant in our D365 CE Operations (Support) team, you'll work closely with clients to keep their systems running smoothly monitoring performance, resolving issues quickly and making sure they're getting real value day-to-day. At the same time, you'll build strong relationships and act as a trusted advisor, helping clients spot opportunities to improve and get more out of their Dynamics platform. This includes proactively identifying issues before they arise, recommending enhancements, and continuously refining solutions to better support their business goals.
You will play a key role in:
- Customising Dynamics D365 CE to suit each client's unique business processes
- Own technical and configuration changes, from requirements gathering and solution design through to development, testing, deployment and business validation.
- Anticipating client needs, recommend best practices, and suggest future enhancements
Your profile:
- Solid experience (5+ years) working with Dynamics 365 CE / Power Platform in a client facing role
- Strong technical skills across configuration, development and solution design
- Experience working in support environments (incidents, releases, changes the usual)
- Confidence working with stakeholders and translating business needs into practical solutions
- A proactive mindset someone who enjoys problem-solving, adding value and taking ownership
What youll love about working here
- We recognise the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance.
- At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities.
- Equip yourself with valuable certifications in the latest technologies
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.
Make it real | www.capgemini.com
