Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired by a collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your role

We are looking for a skilled and proactive French speaking Application Support Engineer to join our team. This role involves maintaining the stability and performance of critical applications, resolving complex incidents, and collaborating with cross-functional teams to ensure seamless operations.

Your tasks

• Troubleshoot and resolve OS-level incidents across Linux and Windows environments
• Resolve Level 2 and Level 3 support tickets
• Process service requests and implement approved changes
• Maintain and update operational documentation (DEX)
• Ensure the availability of high-impact applications
• Communicate directly with stakeholders when required
• Leverage a good understanding of application architecture to diagnose and resolve issues

Your profile

• Proficiency in French (spoken and written)
• Good knowledge of Linux and Windows operating systems
• Positive attitude and eagerness to grow across various technologies
• Familiarity with scheduling/orchestration tools (e.g., CTRLM)
• Experience with monitoring tools (e.g., Dynatrace, Zabbix)

What You'll love about working here

• Well-being culture: medical care with Medicover, private life insurance, and Medicover sport card. But we
  went one step further by creating our own Capgemini Helpline offering therapeutical support if needed and the educational podcast 'Let's talk about wellbeing' which you can listen to on Spotify.
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings.
• Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy.
• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.

Get to know us

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.

Do you want to get to know us better? Check our Instagram @capgeminipl or visit our Facebook profile Capgemini Polska. You can also find us on YouTube.

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations.