Entity:

Finance

Job Family Group:

Finance Group

Job Description:

Key Accountabilities :

Execute day to day customer credit related operational tasks to ensure delivery meets partner and customer expectations and is consistent with set process performance indicators, applicable service level agreements, customer functions core values and policies established within the bp Group.

Provide senior leadership recommendations on key and strategic accounts, risk assessments on new applications and scheduled reviews through the analysis of financial information and related credit agency supplied information, e.g., Cash flow statements, profit & loss balance sheet

  Be the SPA for the business credit risk performance and input to future strategy.

Provide a key partner concern and consultation point on all Level 1, 2 & 3 applications and credit decisions across the local and regional credit team.

Meet externally with key customers and senior business leaders where further information is required to be acquired to assess their financial position

Play a key role in critical issues of legal recoveries and key management reporting information

Lead contract transition and management of the continuous improvement process for a revised Dealer security position

 Advance issues of non-compliance to the relevant DOA holder

Evaluate business from a Return on Risk perspective in addition to a credit lens on key decisions and partner concerns from the Level 1, 2 and 3 reviews as required.

Compliance with Group Credit Standard and Policies.

Maintain customer files

In conjunction with a regional Credit team, recommend and facilitate appropriate payment plans for customers, including monitoring & reporting on progress

• Education and Experience :
• Bachelors Degree, Exposure in service industry including BPO, Good understanding of the ITES industry
• At least 5-10 years of experience
• Knowledge of legal entities and corporate structures (companies, partnerships, trusts, etc).
• Knowledge of contract law, privacy act and relevant credit legislations.
• Experience in using SAP, GenPlus, Salesforce, MS Office
• E2E understanding of the process lifecycle in the Shared Services space

• Experience of GBS/ shared service/BPO type organization.  Knowledge of BP policies and procedures. Experience of organisation organisational change. Experience of working in a matrixed organisation

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment.

Travel Requirement

No travel is expected with this role

Relocation Assistance:

This role is eligible for relocation within country

Remote Type:

This position is a hybrid of office/remote working

Skills:

Accounting for financial instruments, Accounting for financial instruments, Accounting policy, Agility core practices, Agility tools, Analytical Thinking, Analytics, Business process control, Business process improvement, Commercial Acumen, Commercial assurance for external reporting, Communication, Creativity and Innovation, Credit Management, Curiosity, Customer centric thinking, Data Analysis, Data visualization and interpretation, Decision Making, Digital Automation, Digital Fluency, Financial Reporting, Influencing, Internal control and compliance, Long Term Planning {+ 4 more}

Legal Disclaimer:

We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bps recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.