About the job

• Manage Corporate Actions events and client enquiries, by respecting the established Service Level Agreement (SLA) and operational procedures

Your Main Activities Are

• Ensure all Corporate Actions setups, instructions and payments are processed while meeting standards established by the Bank and the teams procedures
• Guarantee the four-eyes checking principle whenever is necessary and without any form exception
• Provide accurate and detailed information to clients and service partners pertaining to Corporate Actions events. Guarantees the support of clients and other relevant stakeholders during the process
• Manage all queries and client service requests in the dedicated tools to allow statistical analysis of activity
• Guarantee that all procedures are updated on an ongoing basis, taking into account market, service and product changes and/or potential risk factors
• Develop knowledge of existing markets, their changes and financial instruments by making regular use of various information sources (Market Updates, Client Updates, market announcements, among others)
• Contribute to the improvement of service delivery and client satisfaction by sharing improvements to the process whenever applicable

Profile and Skills to Success

• Bachelors Degree in Economics, Finance, Accounting or other related areas
• Advanced (B1-B2) English level 
• Ability to collaborate / Teamwork
• Attention to detail / rigor
• Client focused
• Adaptability
• Organisational skills
• Analytical ability

Why joining BNP Paribas? 

Leading player in banking and financial services in Europe, BNP Paribas operates in 64 countries and has nearly 178,000 employees, including more than 144,000 in Europe 

The Group holds key positions in several areas of banking and financial services that are structured around three operating divisions: 

In Portugal since 1985, BNP Paribas today has more than 9.220 employees, distributed across the Group's 10 business entities established in the country. Its presence also extends to 11 centres of expertise providing value-added services to various countries where the BNP Paribas Group also operates.

BNP Paribas ambition is to cultivate an open and responsive environment for all that encourages collaboration and interaction. We demonstrate our commitment by actively contributing to the Groups Diversity and Inclusion strategy and goals, in line with the United Nations Sustainable Development Goals. As part of our local Corporate and Social Responsibility Diversity & Inclusion strategy, BNP Paribas Portugal is committed to:

To foster the effort of BNP Paribas Portugal, multiple initiatives and events take place throughout the year where our people can find out more on the importance of diversity inclusion at the workplace and in our society.

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working options adapted to our hybrid working environment. To ensure a comfortable and efficient working setup, eligible employees are provided with both office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional items at reduced prices. 

Supporting employees in a hybrid way of working while providing them with the means to maintain a work-life balance is an essential dimension of our Smart Working program. At BNP Paribas, we care about our employees wellbeing and promote a culture of good integration between work and personal life. 

To find out more on why you should join BNP Paribas please read our Employee Value Proposition(Opens in a new tab) and our Career path page(Opens in a new tab).

* Please note that only applications submitted in English will be considered.