Location: NY, United States

This role sits within an AI transformation team focused on modernizing Shared Services, including Operations, Legal, Compliance, etc., through process optimization, automation, and the adoption of AI-driven solutions. The Business Analyst will act as a key liaison between business stakeholders and technology teams, identifying opportunities for transformation and helping drive the successful delivery of strategic initiatives. This position is ideal for a highly adaptable, business-oriented individual with strong communication skills and a passion for innovation.

Responsibilities

• Partner with Shared Services stakeholders to understand business processes and identify improvement opportunities.
• Evaluate and prioritize high-impact use cases for AI, automation, and process transformation.
• Gather and document business requirements, translating them into functional specifications.
• Support the end-to-end delivery of transformation initiatives, including AI-driven solutions.
• Drive process mapping and optimization efforts to enhance efficiency and scalability.
• Collaborate with technology, data, and product teams to ensure AI-enabled solutions meet business needs.
• Facilitate workshops and discussions to drive alignment and decision-making among stakeholders.
• Communicate project updates, risks, and outcomes to both business and technical teams.
• Support change management initiatives for the successful adoption of new tools and processes.
• Quickly adapt to new domains and contribute flexibly to evolving priorities.

Qualifications

• 3-7+ years of experience as a Business Analyst, Management Consultant, or similar role with a business focus.
• Proven track record in transformation, process improvement, or strategic initiatives.
• Strong expertise in business process mapping and optimization techniques.
• Excellent communication skills and demonstrated stakeholder management abilities.
• Experience in translating business needs into structured requirements and plans.
• Prior experience within financial services is preferred.
• Hands-on experience in identifying, designing, and implementing AI-driven solutions is strongly preferred.
• Strong problem-solving skills with a practical and solutions-oriented approach.
• Self-motivated with a proactive attitude, thriving in a fast-paced environment.
• Ability to quickly learn new business domains and establish credibility with stakeholders.

Salary:  $150,000 - $170,000

#LI-JM22

We are seeking a Business Analyst to join our AI transformation team, focusing on modernizing Shared Services through process optimization and AI adoption. The ideal candidate will be a business-oriented, adaptable individual with strong communication skills and a passion for innovation.