at Bank of America Merrill Lynch

Bulge Bracket Investment Banks

Posted 8 days ago

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**Team Leader for Customer Service**: Manage cross-functional teams, develop service strategies, and optimize processes. Requires 5+ years' experience in customer service, proven leadership, and CRM system proficiency (Salesforce preferred). Lead virtual teams, drive improvement, and ensure exceptional customer experience. Strong communication and organizational skills, with experience in coaching and mentoring are essential. Prior experience with customer service software (e.g., Zendesk) is a plus.

Compensation

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Currency: Not specified

City

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Country

India