at Bank of America Merrill Lynch

Bulge Bracket Investment Banks

Posted 14 days ago

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**Senior Customer Service Specialist (Sr Cust Serv Spec)** Drive our customer-centric banking operations. Manage high-risk credit card accounts, resolve issues, and ensure compliance. Key responsibilities include balanced analysis, persuasive communication, and solution-oriented problem-solving. Required: 5+ years in customer service or relevant role, experience handling credit card accounts, proficient in CRM systems (Salesforce), and well-versed in banking regulations. Strong interpersonal skills and proficiency in MS Office Suite essential.

Compensation

Not specified

Currency: Not specified

City

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Country

United States