at Guggenheim Partners

Investment Banking

Posted 7 days ago

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**Client Service Support**: Champion client satisfaction, handling support tickets and resolving issues. Duties include daily system checks, process improvement, and stakeholder communication. Required: Proven experience (3+ years) in client support, exceptional problem-solving skills, and strong communication. Proficiency in CRM software, JIRA, and knowledge of Agile methodologies is essential. Previous experience in client management or similar roles is a plus. This role calls for a strategic thinker with a customer-centric mindset. Collaborate with cross-functional teams to ensure client satisfaction and drive process enhancements.

Compensation

Not specified

Currency: Not specified

City

New York City

Country

United States