at Bank of America Merrill Lynch
Bulge Bracket Investment BanksPosted 3 days ago
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Senior Customer Service Specialist needed. Drive our customer-centric strategy, manage high-volume tickets, and collaborate cross-functionally. Leverage Zendesk, Salesforce, and SQL. Requires 5+ years of experience in B2C customer service, excellent communication skills, and data analysis acumen. Proven problem-solving skills and ability to thrive in a dynamic environment.
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