at Bank of America Merrill Lynch

Bulge Bracket Investment Banks

Posted 15 days ago

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**Senior Customer Service Manager** Direct a high-performing team, driving customer satisfaction and operational excellence. Oversee day-to-day operations, mentor team members, and collaborate with cross-functional stakeholders. Requires 5-7 years in customer service management, with proven track record of success. Proficient in CRM (Salesforce), MS Office Suite, and service management tools. Experience in a competitive, service-driven industry preferred.

Compensation

Not specified

Currency: Not specified

City

Mumbai

Country

India