at Bank of America Merrill Lynch

Bulge Bracket Investment Banks

Posted 5 days ago

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**Assistant Manager (Customer Support):** Lead cross-functional team, handle escalations, resolve complex customer issues. Manage projects, improve processes for enhanced customer satisfaction. 5+ years' experience in customer support required, including 2+ years' management. Proficiency in CRM (Salesforce), ticketing systems (Zendesk), and data analysis tools (Excel).

Compensation

Not specified

Currency: Not specified

City

Mumbai

Country

India