at Bank of America Merrill Lynch

Bulge Bracket Investment Banks

Posted 19 days ago

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**Assistant Manager | Customer Service:** Lead cross-functional teams, manage daily operations, and drive customer satisfaction improvement. Key responsibilities include strategic planning, resource allocation, team coaching, and performance tracking using CRM (Salesforce). Requires 3+ years of proven management experience, strong analytical skills, and proficiency in service optimization methods. Must have a Bachelor's degree and experience in the customer service industry.

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