at Accenture
ConsultanciesPosted 14 days ago
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**Senior Technical Writer - San Jose, CA: 6472292** Craft comprehensive, user-focused documentation for clients and internal teams. Key duties include: developing playbooks, user manuals, release notes, and process docs. Collaborate with SMEs, edit/proofread content, and manage within CMS. Prior experience with technical writing, strong audience analysis, and a background in software/saas appreciated. Onsite role in San Jose, CA.
- Compensation
- Not specified
- City
- Not specified
- Country
- United States
Currency: Not specified
Full Job Description
Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.
As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.
You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.
Role Overview:
Seeking a skilled and detail oriented Technical Writer to create and maintain clear concise and comprehensive documentation for clients products and internal processes. The ideal candidate will have a strong ability to translate complex technical information into easily understandable content for a variety of audiences including end users developers and internal teams.
Responsibilities:
Playbooks: Develop and maintain operational and support playbooks that provide step by step guidance for technical and nontechnical teams.
User Manuals and Guides: Create and update user manuals getting started guides and other instructional materials to help users effectively utilize our products.
Release Notes: Write clear and detailed release notes for product updates new features and bug fixes.
Process Documentation: Document internal workflows and procedures to ensure consistency efficiency and knowledge transfer across the organization.
Information Gathering: Collaborate with subject matter experts engineers product managers and support teams to gather information for new and existing documentation.
Editing and Proofreading: Edit proofread and format all documentation to ensure accuracy clarity and adherence to company standards.
Audience Analysis: Understand the needs of different user groups to tailor content appropriately.
Tool Management: Manage documentation within content management systems CMS and other relevant tools.
This role is 100% onsite in San Jose, CA
