We Are:

A global professional services organization, which includes being a vital services partner to the worlds major cloud providers ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!

The Accenture ServiceNow Business Groups platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.

Learn more about ServiceNow at Accenture Here

You Are:

A transformation maven with the skills to help clients meet the challenges of digitization. Your superpower? Using your know-how, creativity, and analytical powers to solve clients most complex business problems to help their companies do more. And you possess the communication and people skills to inspire teams to bring their A-game. Ready to put your talents to work in our ServiceNow Practice?

The Work:

• The ServiceNow Business Process Manager will be part of an Accenture team and will be accountable for delivering Industry Best Practice guidance, collaborating with customers to achieve their business outcomes using ServiceNow.

• The Business Process Consultant must be an excellent communicator, tactful diplomat, problem solver and out of the box thinker with the ability to understand and respond to customer and business needs in rapidly changing business environment.

• The position requires a deep understanding of the business of the customer and the new system, features and functionality to identify and document all needed changes and adjustments required to enable business operation for users and processes which will interact with the system.

• This role will lead all process and design workshops for the project and be a trusted advisor with the customer throughout the engagement.

• Strong interpersonal skills, a customer focused approach and an ability to work with cross-functional teams are required to be successful in this role.

Travel may be required for this role. The amount of travel will vary from 25% to 100% depending on business need and client requirements