
at Accenture
ConsultanciesPosted 5 days ago
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**ServiceNow Business Process Consultant** at global Accenture, specializes in transforming clients' operations using ServiceNow. **Key responsibilities** include translating client needs into functional designs, leading process workshops, and advising on future-state service delivery. **Required skills** span process mapping, Agile delivery, and platform standards alignment. **Experience**: Proven track record in ServiceNow implementations, ideally 3+ years. **Travel**: 25-100% based on business needs.
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Full Job Description
We Are:
A global professional services organization, which includes being a vital services partner to the worlds major cloud providers ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Groups platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Learn more about ServiceNow at Accenture Here
You Are:
A transformation maven with the skills to help clients meet the challenges of digitization. Your superpower? Using your know-how, creativity, and analytical powers to solve clients most complex business problems to help their companies do more. And you possess the communication and people skills to inspire teams to bring their A-game. Ready to put your talents to work in our ServiceNow Practice?
The Work:
The ServiceNow Business Process Consultant translates client requirements into functional designs, user stories, and solution specifications aligned with ServiceNow. Leads process workshops, facilitates stakeholder interviews, develops feature lists and user stories for Agile delivery, and provides guidance throughout the implementation lifecycle. Acts as a trusted advisor, helping clients define futurestate service delivery processes while ensuring alignment to platform standards. Supports UAT and QA, collaborates with crossfunctional teams, and delivers valuedriven outcomes.
Travel may be required for this role. The amount of travel will vary from 25% to 100% depending on business need and client requirements




