In our Service Supply Chain offering, we leverage a combination of proprietary technology and client systems to develop, execute, and deliver BPaaS (business process as a service) or Managed Service solutions across the service lifecycle: Plan, Deliver, and Recover.

Join our dynamic Service Supply Chain (SSC) team and be at the forefront of helping world class organizations unlock their full potential.

We are currently looking to hire a Product Management & Marketing Senior Analyst.

Responsibilities include:

• Drive product adoption, user engagement, and change management initiatives for enterprise software products.

• Deliver executive-level product demonstrations, workshops, and solution walkthroughs.

• Support client-facing engagements by articulating business value, product capabilities, and implementation outcomes.

• Gather stakeholder feedback and market insights to inform product evolution and roadmap decisions.

• Create product design materials using visualizations tools

• Partner with Product Managers, Engineering, Sales, Operations, and Customer Success teams to align product positioning and messaging.

• Develop adoption strategies, training materials, onboarding programs, success stories, and communication plans.

• Monitor adoption metrics, user feedback, and business outcomes to identify improvement opportunities.

• Support go-to-market activities, thought leadership, and commercialization efforts for digital products.

• Act as a voice of the customer across product development initiatives.

What You'll Gain:

• Exposure to enterprise-scale digital products and transformation programs.

• Opportunities to work with business leaders and strategic clients.

• Experience influencing product strategy through customer and market insights.

• Career growth toward product ownership, customer success, or go-to-market roles.