We Are

The beginning of a new Data & AI decade that will reshape work and society has begun. Accenture is stepping boldly into this future with a clear strategy and purpose: to help clients optimize and reinvent their business with data & AI backed by a $3B investment and commitment to our people to do industry-defining work.

With over 45,000 professionals dedicated to Data & AI, Accentures Data & AI organization brings together our Experienced Innovation, Strategic Investment, Exceptional Talent, and Power Ecosystem.

You are:

As an Application Support Engineer, you will be responsible for acting as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You are expected to be a subject matter expert, collaborate and manage the team to perform effectively. You will be responsible for team decisions, engage with multiple teams, and contribute to key decisions. Additionally, you will provide solutions to problems for your immediate team and across multiple teams. Analyze system performance and identify areas for improvement. Troubleshoot and resolve escalated production issues impacting batch jobs Develop and implement solutions to enhance system reliability and efficiency. Collaborate with cross-functional teams to ensure seamless integration of systems. Provide training and support to team members on best practices and new technologies. Document processes and solutions to create a knowledge base for future reference.

Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.