
at Wise
FinTechPosted a month ago
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**Staff Content Designer — Grow Squad (12 month FTC)** **Location:** London **Salary:** £102,000 - £133,000 Annual **About the Role:** - Join Wise, a global technology company building an open, fair, and human financial system - Work within Grow squad, rethinking how people can earn a return on their money - Design, deliver, and improve customer experiences for complex processes like choosing investment products or understanding gains - Collaborate with cross-functional teams and contribute to a positive change in the world **Responsibilities:** - Understand and empathize with customer needs - Discover, design, and deliver intuitive experiences - Influence teams and stakeholders to increase customer-centeredness - Collaborate with other designers to build a seamless customer experience **About You:** - Proven expertise as a Staff Content Designer, shipping world-class consumer products - Ability to navigate complexity, ambiguity, and collaborate effectively - Strong eye for quality and a track record of delivering high-quality content - Empathetic, influential, and able to work in an autonomous, empowered culture **Joining Wise:** - Diverse and inclusive teams - Competitive compensation and benefits package (salary range provided) - Opportunity to make a positive impact on a global scale Apply now if you're passionate about learning new things and keen to join our mission. We'd especially love to hear from under-represented demographics.
- Compensation
- £102,000 – £133,000 GBP
- City
- London
- Country
- United Kingdom
Currency: £ (GBP)
Full Job Description
Staff Content Designer Grow Squad (12 month FTC)
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Wise is a global technology company, building the best way to move and manage the worlds money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer.
How should global money work? How do you take a complex, stressful experience and make it simple, calming even? How do you challenge the way its always been done? How do you collaborate in a human-centred way to ship work youre truly proud of?
These are just a few of the challenges a Staff Content Designer will work on as part of Wises global mission to build an open, fair, and human financial system. Right now we move 6 billion every month for over 12 million people. But we're only 2% done because people without borders deserve money without borders.
What youll be doing:
Youll be working with the cross-functional teams that make up Grow a squad thats rethinking how people can earn a return on all of their money, no matter the currency, goal or risk appetite.
In this role, youll focus on enabling Wise customers to earn a return on their money. Youll invest time in deeply understanding our customers and their needs, so that you can design and deliver experiences that make complex processes like choosing an investment product, understanding gains or paying tax easy and effortless. Youll build systems that help the squad bring the product to new markets, balancing a global vision with local nuance.
You'll also be part of the Content Guild, and will regularly collaborate with the content community across Wise.
Heres how youll contribute:
Get to know our customers, building empathy and a deep understanding of their needs
Use your expertise to discover, design and deliver simple, beautifully crafted, intuitive experiences that customers love
Influence teams and stakeholders to increase customer-centeredness, creativity, and content quality across the squad
Work with designers from other squads to build a single, seamless experience for customers
This role will give you the opportunity to:
Deliver impact and ship work youre proud of
Own content projects from end-to-end
Elevate content quality defining what good looks like in the squad, then helping deliver it
Be part of a positive change in the world. Were fixing a broken, greedy system, and putting people and businesses in control of their money
About you:
Youre an accomplished Staff Content Designer with extensive experience shipping world-class consumer products
Youre comfortable navigating complexity and ambiguity and can successfully collaborate in this environment
You have an eye for quality. You know how to deliver it yourself, and how to support other designers to do the same
Youre influential, inspiring, and able to work with others in a culture that values autonomy and empowerment
Youre highly empathetic, both to customers and the people you work with
Youre a trusted partner who builds effective relationships with your peers across the business
Heads up, this probably isnt for you if:
Your experience is mostly in marketing content, advertising, copywriting, journalism or social media and you have no hands-on experience of content design or working in UX
Were people without borders without judgement or prejudice, too. We want to work with the best people, no matter their background. So if youre passionate about learning new things and keen to join our mission, youll fit right in. And because we believe that diverse teams build better products, wed especially love to hear from you if youre from an under-represented demographic.
For everyone, everywhere. We're people building money without borders without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
More about the team
Find out more about our team, how we work and other open roles.
View the teamFind out more about what we offer our employees
From me days to mission days, sabbaticals to stock, and everything in between. For everyone, everywhere. Were people building money without borders. Find out what you'll get if you join us.
What we offerJoin us
For everyone, everywhere. Were people building money without borders.
View open rolesStaff Content Designer Grow Squad (12 month FTC)
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