
at Wise
FinTechPosted 15 days ago
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**Role:** Senior/Principal Implementation Manager - Servicing (Fincrime) **Location:** London **Salary:** £90,000 - £150,000 GBP Annual **Responsibilities:** - Lead cross-domain initiatives, from regulatory commitments to core platform migrations, product launches, and high-stakes compliance projects. - Own program management lifecycle: End-to-end governance, clear program briefs, outcomes, forums, and artifacts. - Drive informed decision-making: Deep understanding of domains, technical architectures, and stress-testing plans. - Work at the intersection of product delivery and technical systems: Read architecture diagrams, ask probing questions, create dashboards. - Leave processes better: Automate, eliminate friction, and establish telemetry for future execution. **Qualifications:** - 8+ years of relevant experience in related roles (Implementation Manager, Program Manager, etc.). - Expertise in project management, architecture understanding, and hands-on delivery. - Strong communication skills (written & verbal) across business, technical, and operational dimensions. - Data literacy & automation, with familiarity with Atlassian suite and its utilization at scale. **Extra Benefits:** - Base salary: £90,000 - £150,000 gross/year (based on experience & interview outcomes) - Restricted Stock Units (RSUs) - Numerous other benefits
- Compensation
- £90,000 – £115,000 GBP
- City
- London
- Country
- United Kingdom
Currency: £ (GBP)
Full Job Description
Senior/Principal Implementation Manager - Servicing (Fincrime)
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Wise is a global technology company, building the best way to move and manage the worlds money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer.
Role Overview
We are seeking an exceptional, battle-tested Program Manager / Delivery Leader to join our Implementation Management team. In this role, you will take single-threaded ownership of high-stakes projects across product, engineering, compliance, and operations.
You will not merely track tasks or facilitate meetings. You will act as an empowered Driver and Integratora domain-smart program leader who deeply understands technical and operational context, stress-tests assumptions, anticipates cross-workstream collisions, and ensures our control environment meets regulatory expectations sustainably and on time.
What Youll Do
Lead Cross-Domain Initiatives: Take single-threaded ownership of high-impact, cross-squad projectsranging from high-stakes compliance and regulatory commitments to core platform migrations, control rollouts, product launches.
Drive Program Management Lifecycle: Hold the pen on end-to-end program governance. Author clear program briefs and plans, define clear outcomes, structure exception-led delivery forums, and maintain appropriate program artefacts and drive accountability across teams.
Guide Informed Decision-Making: Build a solid understanding of the domain you own (AML, KYC, Fraud, Screening etc) and technical architectures you align with. Use this context to stress-test plans, challenge assumptions, anticipate cross-workstream collisions, and guide senior stakeholders through critical trade-offs.
Drive Pragmatic, Hands-On Delivery: Work comfortably at the intersection of product delivery and technical systems. You don't need to review deep technical specifications, but you are comfortable reading architecture diagrams, asking challenging technical questions or creating simple dashboards.
Leave the Place Better Than You Found It: Assume every process executed today will be repeated tomorrow. Document workflows, automate manual steps, eliminate administrative friction, and establish telemetry to scale future execution across the organization.
What Youll Bring
8+ Years of Relevant Experience: Proven track record of delivering cross-functional technical or operational projects as an Program manager, Implementation Manager, Technical Program Manager (TPM), Technical Consultant, Product manager, Project Manager or Fintech Delivery Lead.
Program Management Excellence: Strong foundation in project/program delivery best practicesfrom scoping and brief writing to designing governance structures, stakeholder reporting, and post-implementation audits. Expert-level practitioner and advocate of modern project management platforms.
Exceptional Communication Skills: Outstanding written and verbal communication. Ability to adjust messaging seamlessly whether facilitating alignment with product managers, clarifying requirements with engineers, or updating business leaders.
Systems Literacy & First-Principles Problem Solving: Ability to decompose complex programs back to first principles, interpret system architecture flows, and ask sharp, probing questions across business, technical, and operational delivery dimensions.
Pattern Recognition & Structured Thinking: Ability to absorb unstructured information across disparate domains, spot commonalities, and design standardized, repeatable frameworks.
Better-Done-Than-Perfect Ethos: A pragmatic drive for process optimization and a natural discomfort with 'status theatre' or busywork. Passion for getting hands dirty to solve real operational bottlenecks.
What Youll benefit from
Broad Domain Exposure: Direct experience leading initiatives across Fintech, Payments, Financial Crime, Risk/Compliance, or core Platform Architecture.
Data & Automation Literacy: Familiarity with automation tools, data analytics or expert knowledge of Atlassian suite and its utilisation at scale.
Scaling Product Organizations: Experience establishing delivery governance within fast-growing, product-led technology organizations.
Professional Accreditations: Formal accreditation in Program Management (MSP, PMP, PRINCE2, SAFe) or Financial Crime (ACAMS, ICA).
- Base salary: 90,000 - 150,000 gross/year (based on experience & interview outcomes)
Restricted Stock Units (RSUs)
Numerous other benefits
For everyone, everywhere. We're people building money without borders without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
More about the team
Find out more about our team, how we work and other open roles.
View the teamFind out more about what we offer our employees
From me days to mission days, sabbaticals to stock, and everything in between. For everyone, everywhere. Were people building money without borders. Find out what you'll get if you join us.
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For everyone, everywhere. Were people building money without borders.
View open rolesSenior/Principal Implementation Manager - Servicing (Fincrime)
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