Wise is a global technology company, building the best way to move and manage the worlds money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

How should global money work? How do you take a complex, stressful experience and make it simple, calming even? How do you challenge the way its always been done? 

How do you collaborate in a human-centred way to ship work youre truly proud of?

These are just a few of the challenges a Senior Content Designer will work on as part of Wises global mission to build an open, fair, and human financial system. Right now we move 6 billion every month for over 12 million people. But we're only 2% done because people without borders deserve money without borders.

What youll be doing:

Sitting in the Personal Onboarding Verification team, youll shape the future of how we verify customers globally.

Youll play a central role in making sure customers can verify and start using Wise quickly and easily, while always making sure were meeting our regulatory standards.

Youll invest time in deeply understanding our customers and their needs, along with regulatory requirements and verification standards in different regions. so that you can design and deliver experiences that make complex processes engaging and effortless.
 

You will: 

• Own content design for your team, developing and shaping messaging and experiences.

• Work closely with your cross functional partners to build a single, seamless experience for customers.

• Collaborate with regional teams, tooling teams, operations teams and compliance to ensure simplicity and coherence across journeys. 

• Collaborate with product design, product management and engineering partners to plan, prioritise and deliver work.

• You'll also be part of the Content Guild, and will regularly collaborate with the content community across Wise.

Heres how youll contribute:

• Get to know our customers, building empathy and a deep understanding of their needs 

• Use your expertise to discover, design and deliver simple, beautifully crafted, intuitive experiences

• Influence teams and stakeholders to increase customer-centeredness, creativity, and content quality across the squad

• Work with content designers from other squads to build a single, seamless experience for customers
   

This role will give you the opportunity to:

• Deliver impact and ship work youre proud of

• Own content projects from end-to-end

• Elevate content quality defining what good looks like in the squad, then helping deliver it

• Be part of a positive change in the world. Were fixing a broken, greedy system, and putting people and businesses in control of their money

About you:

• Youre an accomplished Senior Content Designer with experience shipping world-class consumer products

• You have experience working within a regulated environment

• You enjoy systems thinking, and understanding how your work can scale globally

• Youre comfortable navigating complexity and ambiguity and can successfully collaborate in this environment

• Youre highly empathetic, both to customers and the people you work with

• Have a strong interest and foundational understanding of AI, including as part of your design process

• Have an exceptional content craft and a desire for quality

• Enjoy giving and receive constructive feedback
   

Heads up, this probably isnt for you if:

• Your experience is mostly in marketing content, advertising, copywriting, journalism or social media and you have no hands-on experience of content design or working in UX
   

Were people without borders without judgement or prejudice, too. We want to work with the best people, no matter their background. So if youre passionate about learning new things and keen to join our mission, youll fit right in. And because we believe that diverse teams build better products, wed especially love to hear from you if youre from an under-represented demographic.

For everyone, everywhere. We're people building money without borders  without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.