
at Wise
FinTechPosted 3 days ago
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**Head of Regional Payment Operations - LATAM & MEA Region** *Lead our payment operations teams across Latin American & Middle East African corridors* - **Location:** São Paulo - **Experience:** 5+ years in payments/ops, global environment - **Skills:** Payment systems, process transformation, compliance, stakeholder management - **Benefits:** Competitive salary (29000 - 38300 BRL Monthly), RSUs, self-development budget, health & dental allowance, life insurance, parental leave, and more - **Job Details:** Build & lead high-performing teams, ensure compliance & SLA excellence, drive efficiency through AI & automation, collaborate cross-functionally to scale payments infrastructure
- Compensation
- BRL 29,000 – BRL 38,300 BRL
- City
- Not specified
- Country
- Brazil
Currency: BRL
Full Job Description
Head of Regional Payment Operations - LATAM & MEA Region
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Wise is a global technology company, building the best way to move and manage the worlds money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer.
Are you ready to shape the future of payments in Latin America, Middle East & Africa and beyond?
Were seeking a strategic and experienced Head of Regional Payment Operations to lead our teams across Latin American and Middle East & African corridors. Youll play a key leadership role within our global Payment Operations group, directly managing senior function leads and indirectly overseeing over 40+ professionals, across multiple locations.
This role is perfect for someone with deep knowledge of payment systems, and a passion for automation, compliance, and operational scalability. Youll work alongside Product, Engineering, Banking, Treasury, and other critical stakeholders to ensure we deliver seamless payment services to customers across the world.
What Youll Do:
Build, lead and grow high-performing payment operations teams
Ensure compliance and SLA excellence across multiple currencies and schemes
Drive efficiency and scalability through AI, automation, and process transformation
Partner cross-functionally to scale our payments infrastructure
Must have
5+ years total in payments or ops leadership roles in a global environment
Domain knowledge of payment schemes
Experience scaling ops orgs via automation and AI
Strong compliance and risk management awareness
Background in financial services (FinTech, PSPs, banks)
Exceptional written/oral communication in Portuguese and English
Excellent cross-functional stakeholder communication
Nice-to-Have
Product background or experience launching payment products
AI/ML or automation tools experience in ops
Technical understanding of APIs or system architecture
Led international teams or expansion projects
Benefits
- RSUs in a rapidly growing company
An annual self-development budget
Health and dental allowance for you and your dependents - CarePlus (Master I)
Company-paid: Life Insurance, and an EAP program
Paid time off: 30 days vacation + 3 Me days + 1 volunteer day, annually
A paid 6-week sabbatical leave after four years
8-weeks of paid parental leave, after a year with us and child care assistance
Transportation vouchers
Meal (708 BRL per month) and food (1,166 BRL per month) vouchers
TotalPass access to 3,500 gyms and studios throughout Brazil
For everyone, everywhere. We're people building money without borders without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
More about the team
Find out more about our team, how we work and other open roles.
View the teamFind out more about what we offer our employees
From me days to mission days, sabbaticals to stock, and everything in between. For everyone, everywhere. Were people building money without borders. Find out what you'll get if you join us.
What we offerJoin us
For everyone, everywhere. Were people building money without borders.
View open rolesHead of Regional Payment Operations - LATAM & MEA Region
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