Posted 6 days ago
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**Client Services Associate** supports clients, driving satisfaction and retention. Key responsibilities include client onboarding, ongoing support, issue resolution, and feedback implementation. Required skills encompass strong communication, interpersonal, and problem-solving abilities. Proven experience (3-5 years) in client services roles, preferably in a technology or customer-facing environment, is essential. Proficiency in CRM systems, ticketing tools, and project management software is crucial. Collaborate cross-functionally with internal teams to ensure client needs are met. This intermediate-level role offers a competitive salary range and comprehensive benefits package.
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Full Job Description
A reasonable estimate of the current base salary range at time of posting is below. Base salary does not include other forms of compensation or benefits. Actual base salary within the specified range is based on several factors, including but not limited to applicant's skills, prior relevant experience, specific degrees and certifications, job responsibilities, market considerations and, if applicable, the location of the position.
This role is eligible for either a discretionary annual bonus (based on company, business unit and individual performance) and/or commission-based incentives.
Our featured benefit offerings include medical, dental and vision coverage, employer paid short & long-term disability and life insurance, 401(k), profit sharing, paid time off, Maven family & fertility benefit, parental leave (including adoption, surrogacy, and foster placement), as well as other voluntary benefits.
