
at White & Case
LawPosted 12 days ago
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"As a **Guest Services Assistant** in Prague, you'll be the face of the Firm, greeting clients and visitors. Manage visitor arrivals, coordinate meetings, issue access badges, and ensure security. Handle deliveries, answer calls, and maintain a professional reception area. This full-time role requires superb communication skills and a keen eye for detail. Experience in reception or related roles is essential."
- Compensation
- Not specified
- City
- Prague
- Country
- Czech Republic
Currency: Not specified
Full Job Description
Duties and Accountabilities
- Welcome visitors, clients, contractors and delivery personnel in a professional and courteous manner.
- Verify visitor identity, confirm appointments and notify the relevant internal contact or the Main Reception on the 8th floor of each arrival.
- Work closely with the Main Reception team to coordinate visitor arrivals, meeting arrangements and guest access.
- Maintain accurate visitor records in accordance with internal procedures.
- Issue, collect and monitor visitor passes or access badges where applicable.
- Ensure that visitors are not granted access beyond authorized areas without appropriate approval or escort.
- Monitor the reception area and report any unusual activity, security concern or unauthorized access attempt promptly to the Main Reception, Office Management or building security.
- Manage incoming deliveries, couriers and postal items in line with office procedures.
- Answer and direct telephone calls, emails and general reception enquiries as required.
- Maintain a tidy, professional and secure reception area at all times.
- Provide general administrative support to the reception and office services teams when needed.
- Follow all applicable health and safety, emergency evacuation, confidentiality, data protection and security policies.
This role reports to
HR ManagerEqual Opportunities
White & Case is committed to creating a fair workplace. It is our Firms policy to recruit, employ, train, compensate, and promote without regard to race, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law.
If you require assistance and/or adjustment to participate in our application and/or interview process, please email us. We will be happy to work with you.
The Firm may modify and amend any job description at any time in its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.
The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.
Note to Recruitment Agencies
Our internal Recruitment team manages all aspects of lateral hiring. All agencies must have signed terms of businessspecific to the relevant officebefore submitting any candidates. CVs or applications sent directly to White & Case partners or employees will also not be considered formal introductions. If you have questions, please contact the relevant Recruitment team. We work with our preferred suppliers when engaging agencies.
Location: Prague
Time Type: Full time




