Evaluate and implement new capabilities to meet the needs of an evolving advice marketplace.

Responsibilities:

• Hires, evaluates, and supervises crew. Provides guidance and training as necessary to develop crew. Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures.

• Oversees digital product management activities for multiple digital products, or one strategic product, with cross-divisional impact.

• Influences and collaborates with cross-functional teams to create best practices that drive significant change to the client experience.

• Provides guidance and coaches digital product teams towards best practices and learnings. Oversees digital product teams' support of the messaging, communication, and customer outreach as necessary.

• Facilitates strong business support through working with team members to promote a consistent approach to decisions/impacts and client propositions. Drives connection across all appropriate internal and external stakeholders.

• Leads the planning, development and implementation of new products with cross-divisional impact. Defines and analyzes markets, developing detailed product features and requirements, and developing implementation plans.

• Influences and employs a variety of qualitative and quantitative analysis techniques to continually improve the user experience.

• Contributes to business planning, departmental prioritization, and special projects while supporting additional initiatives and responsibilities as assigned.

Qualifications:

• Minimum of eight years related work experience, with at least three years innovation strategy and execution experience. Supervisory experience preferred.

• Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a missionwe're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.