Provides advanced level network services. Provides support and guidance for network design and installation projects using standard technologies.

Core Responsibilities

1. Provides advanced level network services, including installing, configuring, and integrating new network technologies. Conducts pilots, makes recommendations, and ensures network installations meet standards.

2. Provides advanced level network design and debugging services to development teams. Works closely with developers to implement reliable, manageable, and secure solutions for external connections.

3. Provides advanced level telecom network services for complex issues elevated from the Support Center and Technical Services groups. Identifies failing components.

4. Maintains and monitors network system performance and identifies performance issues and trends. Implements improvements and identifies opportunities to automate manual system tasks. Develops and maintains telecom network documentation.

5. Completes network capacity planning activities, including monitoring the network and tracking network capacity metrics. Initiates actions to prevent network degradation caused by capacity issues.

6. Trains and mentors staff. Conducts formal training sessions and recommends training vendors. Troubleshoots and resolves complex issues.

7. Thoroughly understands and complies with Information Technology and Information Security policies and procedures.

8. Participates in special projects and performs other duties as assigned.

Qualifications

• Minimum of five years related work experience. Network experience preferred.
• Undergraduate degree in a related field or the equivalent combination of training and experience.
• Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), or Cisco Certified Design Professional (CCDP) preferred.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a missionwe're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.