at UBS
Bulge Bracket Investment BanksPosted 14 days ago
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**Client Account Manager APAC China**: Drive client success for UBS. Manage assigned client sets, ensure service delivery, develop strategies with internal partners, and communicate at executive level. Leverage Excel, PowerPoint, and data-driven insights. Minimum 5+ years' client management experience, wealth management knowledge, fluent English and Mandarin required.
- Compensation
- Not specified
- City
- Not specified
- Country
- China
Currency: Not specified
Full Job Description
| Are you passionate about working with clients and delivering a great experience? Do you look for opportunities to build strong relationships with clients and colleagues to develop strategies? We are looking for someone like you who can: ensure the delivery of products and services, in-line with the prescribed offering for an assigned set of clients work closely with Relationship Managers, Service Managers and relevant team leads to develop strategies for core services including: execution, administration, wealth management, and accounting support for assigned client set develop company specific business strategies and continuously identify ways to improve service delivery and the efficiency of operational processes develop a deep network of internal partners across Operations, Technology, and Product to deliver an exceptional experience for our corporate clients maintain a deep understanding of UBS plan administration platforms, processing activities, workflow and specific client/plan requirements partner with Lead Financial Advisors and communicate at an executive level to ensure consistent updates on issues relating to corporate clients; serve as a primary point of contact for client, FA, and home office escalation ensure proper maintenance and signoff of client procedures, profiles, runbooks, and manuals in accordance with business requirements effectively communicate and present to UBS senior management as well as corporate client representatives utilizing Excel, Power Point, Outlook, etc. manage assigned client sets, including regular review to improve existing terms, re-negotiations, pricing changes and amendments for product additions and special projects use data effectively to make and support decisions pertaining to the servicing of assigned client relationships | Show more Equity Associate Plan Manager, Workplace Wealth Solutions |
