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**Custody & Issuer Services Employee - Banking Operations Processing** - **Role:** Manage income distribution lifecycle for Foreign Dividends - **Responsibilities:** - Reconcile income payments, collect custodial info, process CAD 2.0 events - Support client requests and complaints, ensuring high-quality client service - **Required Skills:** - Bachelor's degree in economics or related field - 1+ year in Securities Services or financial industry - Excellent Italian (C2), upper-intermediate English (B2) - Proficiency in Excel, Microsoft Office Suite; preferably CAD 2.0 - **Experience:** At least 1 year in Securities Services or financial industry - **Contract Type:** Fixed Term Contract - **Locations:** Milano, Lombardia, Italy (Hybrid model)
- Compensation
- Not specified
- City
- Milan
- Country
- Italy
Currency: Not specified
Full Job Description
Custody & Issuer Services Employee
Responsibilities
Mission:
Ensure the accurate and timely processing of Foreign Dividend Income Payments, managing the end-to-end income distribution lifecycle, from reconciliation and event setup to client crediting and communication, while guaranteeing data integrity, regulatory compliance, effective custodian coordination, and high-quality client service.
Tasks and responsibilities:
Perform daily activities concerning Foreign Dividends Income Payments.
Perform the reconciliation of the income payments between custodian and our internal results
Collect Custodians information concerning Foreign Dividends Income Payments
Reconciliation of preliminary notifications & final confirmations (actual funds received)
Process the events in CAD 2.0 system in order to inform the beneficial holders about the income details and credit the incomes in clients account
Support Client's requests and complains, providing solutions and answers
Profile required
Studies & experience:
Bachelors degree in economics or related fields
At least 1 year of experience in Securities Services or financial industry
Language skills:
Excellent command of written and spoken Italian (C2 level), with the ability to communicate fluently and accurately in complex professional contexts
Upper-intermediate English (B2 level)
Technical, operational & Soft skills:
Preferable CAD 2.0 system knowledge
Excel: intermediate level
Microsoft office suite: advanced level
Empowerment and Accountability:
Takes ownership of assigned activities and contributes proactively to team results
Manages assigned settlement activities independently and within agreed deadlines
Takes responsibility for the accuracy and completeness of own work
Proactively identifies issues and follows through until resolution
Ability to Handle Multiple Complex Tasks:
Effectively manages multiple activities and priorities in a dynamic environment
Prioritizes workload to ensure timely completion of settlement processes
Handles multiple transactions and deadlines while maintaining accuracy
Adjusts priorities effectively in response to operational changes or urgent requests
Cooperation and Collective Mindset:
Works collaboratively with colleagues and stakeholders to ensure smooth operations
Shares relevant information with team members and business partners in a timely manner
Cooperates effectively with internal functions and external counterparties
Supports colleagues in resolving operational issues and meeting team objectives
Why join us
SGSS has been present in Italy since September 2006 through a dedicated Italian Bank, SGSS S.p.A., one of the main players in the Securities Services' industry that covers all SGSS businesses for its two segments of clients: Financial Institutions & Brokers and Asset Managers & Insurance. Thanks to over 500 employees based in Milan and Turin, SGSS S.p.A. ensures a daily support to over 300 clients. Our clients are institutional investors (insurance companies and pension funds), asset managers, financial intermediaries (brokers, investments companies).
In a highly competitive and fragmented financial market, our ambition is to be the reference partner recognized for its service quality and competitiveness, its agile solutions and international network coverage. We are much more than a partnership: a genuine team. We build long-lasting, collaborative relationships with our clients to help them go further in their development. In today's constantly evolving and complex world, we strive to provide our clients with increasingly efficient and reliable Securities Services on a daily basis to ensure they get ahead.
Business insight
At Socit Gnrale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.
Whether youre joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.
If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!
Still hesitating?
You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.
Diversity and Inclusion
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