at Scotiabank Global Banking and Markets
Investment BankingPosted 13 days ago
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**Customer Experience Lead** in Rockland, ON, bringing bilingual English/French proficiency. Lead cross-functional team leveraging CRM (Salesforce) and CX tools (Medallia, Qualtrics) to drive customer satisfaction. Bring 5+ years' experience in CX, customer analytics, and process improvement. Manage customer feedback, ensure team delivers on KPIs, and collaborate with stakeholders to enhance overall customer experience.
- Compensation
- Not specified
- City
- Not specified
- Country
- Canada
Currency: Not specified
Full Job Description
Thank you for your interest. We are currently not accepting any further applicants for this role.
