AI DevOps Engineer

Help build a safe, highquality voicebot used by millions of customers at Rabobank. Shape the next generation of customer-facing AI solutions with impact on 9.5 million customers worldwide.

You & your role

Design and deliver productionready voicebot capabilities that improve Rabobanks customer-facing AI Agents. You build, improve and maintain the IT infrastructure needed for our voicebot, which will support millions of customer interactions per year. As the DevOps engineer, you work closely with fellow (AI) engineers and Copilot specialists to create the (gen)AI powered voicebot of the future.

Examples from practice

• Build and maintain Azure-based voice platform infrastructure, including Infrastructure as Code, CI/CD pipelines, Speech Services and AudioCodes platform components across development, test and production environments
• Implement and optimise integrations between telephony platforms, AudioCodes solutions and Azure AI Services to enable reliable voice interactions at scale
• Contribute to the development and deployment of AI Voice Agents for customer service use cases
• Support the migration of legacy speech-to-text, text-to-speech and chatbot architectures towards native speech model solutions
• Troubleshoot and resolve platform, deployment and voice quality issues across cloud and telephony environments.

Facts & figures

• 36-40 hours per week
• Working on AI systems used daily by millions of customers across chat and phone channels
• 9.5 million customers worldwide

Top 3 responsibilities

• Design, develop and maintain Infrastructure as Code (IaC) and CI/CD pipelines for Azure-based AI platforms, enabling reliable deployment and lifecycle management of services across development, test and production environments
• Troubleshoot, optimise and automate cloud and voice platform components, ensuring high availability, operational efficiency and seamless integration between Azure AI services and telephony infrastructure
• Build and evolve enterprise voice AI solutions by integrating AudioCodes Session Border Controllers (SBCs) with Azure AI services, enabling the transition from traditional speech-to-text, text-to-speech and chatbot architectures to native speech model capabilities

Together we achieve more than alone

We believe in the power of differences. It is precisely by combining peoples strengths that we become an even better bank. We are curious about what you add to our team.

Work on yourself and the world around you at the same time

For us, your development and that of society go hand in hand. Thats why we invest in you and work together for a better world. At Rabobank, you work on yourself and the world around you at the same time. Youll see this reflected in your personal development budget, our hybrid working environment, and a healthy balance between work and home. You can work on banking services for private and business customers as well as societal issues such as food and energy transitions.

Why everyone is welcome at Rabobank

At Rabobank, we believe we become stronger through people who complement each other. By embracing our differences, we bring out the best in one another. We seek diversity in knowledge, skills, gender, background, and culture. Every department strives for variety and the freedom to be yourself whoever you are.

You & your talent

• 3+ years of experience with Azure cloud engineering, including Infrastructure as Code (e.g. Bicep/ARM) and automated deployment of cloud resources
• 2+ years of experience building and maintaining CI/CD pipelines and DevOps practices for enterprise environments
• Nice-to-have: Knowledge of and/or experience with enterprise voice platforms and telephony integrations, including AudioCodes solutions and integration with cloud-based AI services

You & the application process

• Questions about working at Rabobank and the process? Niels Diks IT Recruiter via Niels.Diks@rabobank.nl
• If you are invited for an interview, Bo, our virtual assistant, will contact you via SMS and email to schedule it
• Answers to frequently asked questions can be found at rabobank.jobs/nl/veelgestelde-vragen.
• A reliability check is part of the procedure
• We respect your privacy