At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments.

As a business of Marsh, we work alongside the worlds leading experts across risk, reinsurance and capital, people and investments, and management consulting. Together with Marsh Risk, Guy Carpenter, and Mercer, we help organizations build resilience and competitive advantages from every angle. With annual revenue of $27 billion and more than 95,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective.

For more information, visit oliverwyman.com, or follow us on LinkedIn and X.

*** PLEASE SUBMIT RESUMES IN ENGLISH***

*THIS IS A HYBRID ROLE THAT REQUIRES A PRESENCE IN THE OFFICE 3 DAYS PER WEEK. THERE IS NO OPTION TO BE FULLY REMOTE.*

Job Overview:

Oliver Wyman is seeking an organized and enthusiastic Administrative Assistant to support a mix of Principals.

Key Responsibilities

Successfully and consistently complete a variety of administrative skills for your core clients

Collaborate with other AA/EA to ensure fluid and flawless execution of duties that require teaming with others

Basic calendar management including accepting and declining meetings, addressing calendar conflicts, identify and reserve meeting space, regular review of scheduled meetings to ensure logistics are accurate and no back-to-back dial-ins are scheduled

Other administrative duties including booking business travel, organizing video conferences, processing expense reports, timesheets, vendor invoices, CRM contact data entry and updates, coordinate internal and external events

Responsive to internal and external client needs

Deliver a positive service experience to clients and work to build and maintain trusted relationships

Single point of contact for core administrative needs

Liaise with other support departments (DTP, Finance, IT, HC, etc.)

Perform other related duties as required by management

Trust-based Teaming

Build productive relationships with colleagues, understanding expectations and demonstrating commitment to team, including providing back-up coverage as needed

Approachable and demonstrates a positive attitude

Listens to others and is open and respectful of all views

Demonstrates inclusive behaviors

Utilizes tools and resources to complete work to agreed standards

Prioritize workload to deliver results on time

Identify and escalate risks as necessary in accordance with company policies and procedures

Communication & Influence

Convey clear written and verbal messages, presenting information in a way that is easy for others to understand

Provide proactive status updates keeping key stakeholders informed on the status of requests

Actively listen and seek clarification as needed

Fair and respectful when communicating with others

Development & Leadership

Attend trainings and firm events

Respond to feedback and seek guidance as needed

Set a positive example and acknowledge good work

Experience Required:

Previous administrative, hospitality or customer service experience, or other transferable skills

Technical Skills:

Fluency in English required, other languages may be required depending on office location

Proficiency working with Microsoft Office Suite

Basic knowledge of CRM a plus

Skills and Attributes:

Good judgement

Ownership mentality

Empathetic, courteous, positive demeanor

Strong organizational skills with demonstrated ability to prioritize and multiple task

Ability to work in fast-paced environment and be detail-oriented

Resourceful and proactive

Strong problem-solving skills and decision-making capabilities

Superior written and verbal communication skills

Good time-management skills

Team player who is able to work with different personalities and working styles

Oliver Wyman is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.