at N26
FinTechPosted 3 days ago
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**Outsourcing Associate** monitors & controls outsourced services. Key responsibilities include following up on SLAs and KRIs, maintaining the Outsourcing Register, supporting data gathering, and aiding in performance evaluations. Duties also involve conducting 2nd level controls, creating training materials, and preparing data-driven reports. Ideal candidates hold a degree in Business Administration or a related field, with prior experience in sourcing, vendor risk, or related areas. Strong analytical, communication, and English fluency skills are required. The role is based in Berlin, with a hybrid work model.
- Compensation
- Not specified
- City
- Berlin
- Country
- Germany
Currency: Not specified
Full Job Description
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Outsourcing Associate
Department:Risk
Location:Berlin
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About the Opportunity We are seeking an Associate Outsourcing Management to join our Central Outsourcing Management team. The Central Outsourcing Management team is The Second Line of Defense function and is responsible for: establishing the guidelines & standards, training & education, monitoring & controlling, and reporting to management. The successful candidate will have a direct hand in shaping the future of this function and contribute to the success of the overall organization. The role is based in Berlin, and currently we operate in a hybrid work model. In your next challenge you will:
- Follow up on SLAs and KRI reporting across all business lines
- Support operationally in keeping the Outsourcing Register up to date
- Support in data gathering for reporting purposes
- Support the monitoring of the regular performance evaluation of the departments based on defined KPIs and KRIs
- Carry out 2nd level controls and sample testing
- Support the setup of contingency plans as well as exit & termination strategies by the department and actively monitor any further need for action
- Prepare and continuously update training materials
- Be responsible for data extraction from various sources and creating data-driven reports
- A Bachelors or Masters degree in Business Administration, Management, Economics, or other relevant areas
- Previous experience in Sourcing, Vendor Risk, Contract Management, Risk Management, or Outsourcing Management
- Strong analytical and conceptual skills, creativity, and critical thinking, as well as the ability to identify problems and propose solutions
- Strong communication skills
- Fluency in English is required, German is a plus
Whats in it for you:
- Accelerate your career growth by joining one of Europes most talked about disruptors .
- Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation.
- As an N26 employee you will have access to a Premium subscription on your personal N26 bank account. As well as subscriptions for friends and family members.
- Additional day of annual leave for each year of service.
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