Profile Description

Were seeking someone to join our Enterprise Technology Team as a Mainframe Level Two Operator in Enterprise Z (EZ) to work in the Command Center of a large, 24X7 multinational bank holding company where mainframe availability is mission critical. The role requires the judicious exercise of privileged Mainframe access and rigorous adherence to security and operational policies.

In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities.

This is Director position that maintains the stability and reliability of the organization's infrastructure systems, ensuring optimal performance and availability to support business operations.

Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

What youll do in the role:

• Infrastructure monitoring of multi-platform and multi-lpar environment

• Batch monitoring for multi-platform environment running on multiple scheduling applications.

• Escalate infrastructure alerts prod, non-prod, shadow and infra environments.

• Escalate batch alerts abends, late starting and long running batch jobs.

• Critical SLA monitoring for multiple platforms

• Batch SLA reporting for multiple platforms.

• Email monitoring and coordination.

• Teams monitoring and coordination.

• Mainframe shutdown and startup IPLs automation

• Planning and execution of weekly maintenance scripts

• Plan and execute scheduled event runbooks.

• Monitor and execute Service Now requests for infrastructure and batch on multiple platforms.

What youll bring to the role:

• At least 4+ years' relevant experience would generally be expected to find the skills required for this role.

• Strong experience and knowledge of industry standard command line interface tools and hardware consoles.

• Operational knowledge of Mainframe z/OS, TSO commands, Console, JCL, Batch Execution and Monitoring.

• Complete familiarity with the IBM Master Console interface.

• Experience with Sysview, Netmaster and OPS/MVS.

• Have strong familiarity with Job Entry Subsystem (JES) commands on the mainframe.

• Perform scheduled and unscheduled system shutdown and startup (IPL) utilizing the Hardware Management Console (HMC); perform environmental verifications after IPL is complete.

• Perform and verify system configuration changes as specified during weekend maintenance /shutdown periods.

• Perform POR (Power on Reset) via the Hardware Master Console.

• Identify issues (e.g. spool issues) using commercially available monitoring tools (e.g. Sysview, Netmaster) and resolve using JES commands.

• Familiarity with controlling system tasks via with IBM System Automation or CA Ops MVS.

• Must have strong expertise in Tivoli Workload Scheduler 9.3 (or above) in an end-to-end environment and experience with event-based scheduling.

• Experience using CA-11 (CA Workload Automation Restart Option for z/OS Schedulers)

General Skills Required:

• Strong attention to detail.

• Strong English written and verbal skills (able to communicate to customers and stakeholders).

• Ability to digest security, cybersecurity, and policy training documents.

• Familiarity with Service-Now ticketing software.

• Experience with Microsoft Teams and Zoom.

• Familiarity with Windows interface and toolsets.

• Experience with MS Excel, MS Word, and MS Outlook skills.

• Ability to create and improve technical procedural documentation.

• Knowledge and experience with high-availability environments a plus.

Preferred Skills

• OPC/TWS Scheduler

• Knowledge of IBM Z Mainframe and z/OS

• Knowledge of OS/390 Operations

• JCL and batch problem diagnostic skills

• Knowledge of Data Transfer protocols NDM, FTP

• ITIL certification a plus.

• Previous Financial Firm experience

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients helping them reach their goals. We do it in a way thats differentiated and weve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - arent just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, youll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. Theres also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.