Talent Development Specialist

Heredia, Costa Rica

Skills and Competencies

• Proven experience working with Learning Management Systems (LMS), preferably Cornerstone.
• Proven experience partnering with business leaders, subject matter experts, and Human Resources partners to identify skill gaps and align learning initiatives with business priorities
• Strong expertise in learning program design, instructional design methodologies, and the development of scalable enterprise learning solutions
• Excellent facilitation, coaching, presentation, and stakeholder management skills with the ability to engage diverse global audiences
• Demonstrated ability to manage complex learning programs end-to-end, including planning, communication, logistics, vendor management, and delivery
• Strong analytical and problem-solving skills with experience evaluating program effectiveness using feedback, business metrics, and impact measurement frameworks
• Experience leveraging digital learning technologies, adaptive learning approaches, and innovative learning methods to enhance engagement and outcomes
• Demonstrated proficiency in artificial intelligence concepts, with hands-on experience using AI tools to streamline workflows and enhance operational efficiency. Proven ability to implement AI-powered solutions to solve business challenges. Demonstrates a growing awareness of AI risk management and a commitment to responsible and ethical AI use.

Education

• Bachelors degree in Human Resources, Business, Psychology, Education, Organizational Development, or a related field
• Masters degree or professional certifications in Learning and Development, Coaching, Project Management, or a related discipline preferred

Responsibilities

• Partner with business leaders, subject matter experts, and Human Resources partners to assess enterprise skill gaps and align learning programs with strategic business priorities
• Conduct learning needs assessments and translate requirements into measurable learning objectives, program outcomes, and scalable learning experiences
• Design and develop enterprise learning programs using blended learning, experiential learning, coaching, digital learning, and other modern instructional approaches
• Integrate innovative solutions including generative artificial intelligence, adaptive learning, and emerging technologies to enhance learner engagement and personalization
• Manage end-to-end program execution including planning, scheduling, facilitator preparation, participant communications, vendor coordination, logistics, budget management, and delivery
• Facilitate learning sessions and collaborate with talent development colleagues to ensure consistent, inclusive, and high-quality learning experiences
• Own program measurement activities from scoping through post-program evaluation, including baseline creation, skills assessments, feedback collection, business impact tracking, and stakeholder reporting
• Analyze results, communicate findings and recommendations, drive continuous improvement, and pilot innovative learning solutions that address future workforce skill needs

About the Team