Contract Specialist

Heredia, Provincia de Heredia

At Moody's, we unite the brightest minds to turn todays risks into tomorrows opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they arewith the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moodys is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, were advancing AI to move from insight to actionenabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. 

• Minimum 3 years of contract-related experience, preferably within procurement, finance, legal, or sales support roles
• High proficiency in Microsoft Word, Outlook, Excel, and PowerPoint
• Experience working with Salesforce CRM and/or Apttus is strongly desired
• Meticulous attention to detail combined with high motivation to deliver quality outcomes in fast-paced, deadline-driven environments
• Strong organizational skills with the ability to multitask, prioritize effectively, and apply sound judgment when resolving issues or escalating concerns
• Excellent interpersonal, verbal, and written communication skills to build strong relationships, deliver top-tier customer service, and proactively manage expectations
• Fluency in English (spoken and written) is essential
• Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use.

• Undergraduate or first-level degree (e.g., Bachelors degree) in finance, business administration, information systems, management, or another relevant field

• Manage the end-to-end contract process for renewals and new business, serving as the primary point of contact for contract strategy, drafting, and execution
• Participate in regular sales pipeline review sessions to advise on optimal commercial approaches, set expectations, and proactively address potential contractual risks or challenges
• Analyze account information, license parameters, and contract terms with exceptional attention to detail to support pricing, cross-selling, and renewal proposals
• Independently draft all Tier 1 sales contracts (under $500K, or $250K for software) in accordance with internal policies, best practices, and Sarbanes-Oxley compliance requirements
• Exercise sound judgment throughout the contract drafting and negotiation process to resolve issues and deliver compliant, win-win solutions for both the business and clients
• Maintain accurate and consistent client data across CRM and related systems, ensuring pricing, allocations, and transaction documentation are complete and correct at all stages of the sales cycle
• Conduct primary reviews of executed contracts to validate accuracy, completeness, and compliance prior to order submission
• Facilitate contract changes or adjustments requested by Sales or clients, using discretion to determine the appropriate course of action
• Collaborate closely with Finance, Legal, Billing, and other stakeholders to review and align on complex contracts as needed
• Ensure internal and external client inquiries are resolved in a timely manner, maintaining a high level of satisfaction and professionalism

Moodys is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moodys Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.